Senior Manager, Digital Products (UAE National)
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Key skills for this role
About the Role
Commercial Bank of Dubai seeks a Senior Manager, Digital Products to define product vision, roadmap, and growth opportunities for digital banking products. The role requires 10-15 years of experience in digital banking or fintech, with expertise in agile methodologies and wealth/investment products.
Key Skills for This Role
Responsibilities
- Define product vision, roadmap and growth opportunities
- Develop and maintain a clear and actionable product strategy and roadmap that aligns with the overall business strategy and objectives of the bank
- Own the product requirements and roadmap, prioritize and manage the product backlog
- Assess value, develop cases, and prioritize stories, epics and themes to ensure the bank focuses on those with maximum value / ROI and optimum customer experience
- Collaborate closely with stakeholders to gather and prioritize requirements
- Define clear and concise user stories and acceptance criteria based on business requirements and user feedback
- Plan and coordinate product releases, including defining release goals, coordinating with cross functional teams, and ensuring timely delivery
- Act as the primary point of contact for the development team, providing guidance and support throughout the development lifecycle
- Conduct market research and competitive analysis to identify opportunities for product innovation and differentiation
- Collaborate with UX/UI designers and QA analysts to ensure high standards of usability, accessibility, and quality
- Monitor product performance and KPIs, conduct data analysis to identify areas for improvement, and drive continuous optimization
- Communicate product updates, progress, and strategy effectively to stakeholders at all levels of the organization
Requirements
- Proven experience (10 15 years) in Digital Banking, Digital Transformation, FinTech, Mobile and Online Banking, Financial Services as a Product Owner or similar role
- Experience in delivering wealth, liabilities and investment related products and services
- Minimum of Bachelor’s degree in Business, Information Technology, Computer Science, or a related field; MBA or relevant certifications preferred
- Experience in services delivery on digital channels, serving customers on digital channels
- Highly Proficient with mobile banking apps, online banking platforms, payments systems, or other fintech solutions
- Solid understanding of agile methodologies, including Scrum or Kanban, and experience with agile tools such as JIRA or Azure DevOps
- Strong knowledge of regulatory landscape, requirements and compliance standards in the financial services industry in UAE, including investments and wealth management regulations
Full Job Posting
Company Overview
- Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy.
- CBD has been recognized as the number one bank in the UAE on the Forbes list of The World’s Best Banks 2022.
Role Context
- Commercial Bank of Dubai (CBD) has an ambition to redefine how AI is embedded, governed, and scaled within a modern bank.
- The Head of AI Enablement is accountable for defining and executing the enterprise‑wide AI strategy to drive sustained business value, ROI, competitive differentiation, and industrialization at scale.
Principal Accountabilities
- Product Strategy and Roadmap: Define product vision, roadmap and growth opportunities.
- Value creation: Assess value, develop cases, and prioritize stories, epics and themes to ensure the bank focuses on those with maximum value / ROI and optimum customer experience.
- Requirement Gathering: Collaborate closely with stakeholders to gather and prioritize requirements.
- Backlog Management: Prioritize and maintain the product backlog.
- Feature Definition: Define clear and concise user stories and acceptance criteria.
- Release Planning and Coordination: Plan and coordinate product releases.
- Product Development Oversight: Act as the primary point of contact for the development team.
- Market and Competitive Analysis: Conduct market research and competitive analysis.
- User Experience and Quality Assurance: Collaborate with UX/UI designers and QA analysts.
- Performance Monitoring and Optimization: Monitor product performance and KPIs.
- Stakeholder Management and Communication: Communicate product updates effectively.
Education and Experience
- Proven experience (10 15 years) in Digital Banking, Digital Transformation, FinTech, Mobile and Online Banking, Financial Services as a Product Owner or similar role.
- Experience in delivering wealth, liabilities and investment related products and services.
- Minimum of Bachelor’s degree in Business, Information Technology, Computer Science, or a related field; MBA or relevant certifications preferred.
- Experience in services delivery on digital channels.
- Highly Proficient with mobile banking apps, online banking platforms, payments systems, or other fintech solutions.
- Solid understanding of agile methodologies, including Scrum or Kanban, and experience with agile tools such as JIRA or Azure DevOps.
- Strong knowledge of regulatory landscape, requirements and compliance standards in the financial services industry in UAE.
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