Senior Manager-Digital Product Management
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Key skills for this role
Key Skills for This Role
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Responsibilities
- Collaborate with Product Management teams to translate product strategies and roadmaps into technical capabilities and actionable delivery plans.
- Develop capability release plans with key stakeholders, e.g., Product Management, Engineering, Operations, Strategy, market teams, etc.
- Participate in the discovery and envisioning of new payment flows and bank integration capabilities that power key customer journeys across American Express.
- Drive the definition and refinement of capabilities, features, user stories and associated success criteria.
- Define market specific platform requirements for inclusions in global platforms and market expansion release plans.
- Develop the delivery strategy for modernization, establishing a playbook for enablement expansion and scaling of modern payment capabilities across the globe.
- Drive modernization of payment capabilities including migration from legacy solutions to resilient scalable and cloud enabled platforms where applicable
- Establish and monitor delivery and performance metrics to improve predictability throughput quality and incremental value delivery
- Act as a bridge between technical teams and business stakeholders to ensure clear communication, understanding, and alignment on product goals and progress against them.
- Foster a collaborative culture within the organization focused on delivery excellence and doing it the right way
Qualifications
- 6+ years of experience in Product Development, Product Management, Strategy, Engineering or a similar role.
- Proven ability to drive change, and leverage scaled Agile practices to drive successful product development and delivery.
- Demonstrated ability to lead and manage a Product organization driving large, complex, and transformational initiative
- Experience in Payments with exposure to Clearing, Settlement or bank integrations
- Strong analytical and problem solving skills with the ability to navigate ambiguity make trade-offs and drive execution at scale
- High-intellectual curiosity and strong analytical and critical thinking skills with experience in complex problem solving and strategic thought leadership.
- Ability to influence key partners and executive stakeholders. Excellent communication skills, proficient in developing excellent quality presentations and deliverables for an executive audience
- Bachelor's or master's degree in engineering, Product, Business or related field
About Company
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Company
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About American Express
Global financial services company offering payment and travel products.
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