Senior Manager Commercial Technology Transformation
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Key skills for this role
About the Role
Scotiabank seeks a Senior Manager to drive the digital transformation of International Commercial Banking. You will oversee the rollout of a digital experience, manage a product backlog, and collaborate with stakeholders across 12 countries.
Key Skills for This Role
Responsibilities
- Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships
- Leader in agile product management to prioritize effectively and manage inter dependencies across key scrum teams
- Collaborate with senior leaders and external consulting partner to define and drive the strategic roadmap of initiatives
- Support and facilitate process transformation sessions to challenge the norm and form target state digital processes
- Prioritize and manage a dedicated backlog with partners across Commercial, Engineering and Operations
- Implement robust project management methodologies to identify, assess, and mitigate project risks
- Uses data to drive decisions, building hypotheses, testing and iterating
- Plan for and consider reusability of Canada components in other markets
- Monitor and ensure the quality of deliverables, adhering to industry best practices and regulatory requirements
- Understand how the Bank’s risk appetite and risk culture should be considered in day to day activities
- Actively pursues effective and efficient operations in accordance with Scotiabank’s Values and Code of Conduct
- Champion a high performance environment and contributes to an inclusive work environment
Requirements
- Minimum 5 years experience in building customer facing digital products
- Managed a technology product or a digital journey end to end, from inception to delivery
- Strong understanding of the Commercial Banking business lines including policies and processes, servicing models and products
- Ability to build trusted relationships, instill confidence and influence stakeholders
- Experience with financial products and services in direct investing and/or wealth management
- Master of identifying and solving ambiguous problems to drive customer and business value
- Knowledgeable about multiple functional areas such as Product Management, Agile/Scrum, Engineering, UX/UI Design, Finance
- Excellent organizational and analytical skills with strong attention to detail
- Curious and experimental mindset to drive innovation
- Great verbal and written communication skills, with the ability to engage and influence stakeholders at different levels
- Engineering, Computer Science or Business degrees considered an asset
Full Job Posting
Purpose
- As the Senior Manager Technology Transformation, you will contribute to the overall success of the Digital Transformation of the IB Commercial business line and drive a dedicated roadmap with partners in all 12 countries across Commercial, GRM, Operations, Data Office, and Engineering.
- You will oversee and support the rollout of an industry leading digital experience, and be responsible for engaging stakeholders, incorporating feedback from participants, prioritizing key features and experiences, and more.
What You’ll Do
- Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge
- Leader in agile product management to prioritize effectively and manage inter dependencies across key scrum teams
- Collaborate with senior leaders and our external consulting partner to define and drive the strategic roadmap of initiatives, identifying key opportunities and potential risks.
- Support and facilitate process transformation sessions to challenge the norm and form target state digital processes driven by strategic changes and performance improvements across an organization, encompassing people, process, and technology
- Prioritize and manage a dedicated backlog with partners across Commercial, Engineering and Operations Partners to ensure user experience across client segments that is logical, engaging, and accessible
- Implement robust project management methodologies and processes to identify, assess, and mitigate project risks, ensuring successful project delivery
- Uses data to drive decisions, building hypotheses, testing and iterating, including planning for the right incorporation of data and analytics strategies into roadmap
- Plans for and considers reusability of Canada components in other markets across the Bank’s International footprint
- Monitor and ensure the quality of deliverables, adhering to industry best practices and regulatory requirements
- Understand how the Bank’s risk appetite and risk culture should be considered in day to day activities and decisions
- Actively pursues effective and efficient operations of your respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles
- Champion a high performance environment and contributes to an inclusive work environment
What You’ll Bring
- Minimum 5 years experience in building customer facing digital products
- Managed a technology product or a digital journey end to end, from inception to delivery
- Strong understanding of the Commercial Banking business lines including policies and processes, servicing models and products
- Ability to build trusted relationships, instill confidence and influence stakeholders
- Experience with financial products and services in direct investing and/or wealth management
- Master of identifying and solving ambiguous problems to drive customer and business value
- Knowledgeable about multiple functional areas such as Product Management, Agile/Scrum, Engineering, UX/UI Design, Finance
- Excellent organizational and analytical skills with strong attention to detail
- Curious and experimental mindset to drive innovation
- Great verbal and written communication skills, with the ability to engage and influence stakeholders at different levels in the organizations
- Engineering, Computer Science or Business degrees considered an asset
Work Arrangement
- This position is largely an onsite role, with the expectation that you will work 3 5 days a week in the office.
- Work in a standard office based environment; non standard hours are a common occurrence
- Moderate travel internationally
What's in it for you?
- Scotiabank wants you to be able to bring your best self to work – and life, every day.
- With a focus on holistic well being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.
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