Senior Manager, Business Operations & Insights
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Key skills for this role
About the Role
Scotiabank is looking for a Senior Manager, Business Operations & Insights to lead workforce planning, financial oversight, and reporting within the OCIO Business Management function.
Key Skills for This Role
Responsibilities
- Lead core business activities including planning, reporting dashboards, and executive materials
- Lead workforce planning and headcount management for OCIO (tracking, forecasting, scenario analysis)
- Own financial management activities including budgeting, forecasting, variance analysis, and run rate tracking
- Own the OCIO reporting layer, consolidating inputs across teams into a single, accurate view of performance
- Translate complex financial, workforce, and operational data into clear insights, narratives, and recommendations for senior leadership
- Develop and maintain reporting tools (dashboards, scorecards, KPI tracking)
- Run core business cadences (e.g., monthly reporting cycles, leadership reviews, enterprise asks)
- Drive initiative tracking and execution discipline across OCIO and ScotiaTech priorities
- Partner closely with Strategy, HR, and Finance leads to align on priorities, workforce plans, and enterprise reporting outputs
- Improve operational effectiveness by standardizing templates, streamlining workflows, and enhancing data collection
- Leverage automation and AI tools to improve efficiency in reporting, data synthesis, and insights generation
- Build and maintain collaborative relationships with key internal and external stakeholders
Requirements
- Relevant degree in Business, Finance, Economics, or related field
- 8–10+ years of experience in business management, financial planning, workforce planning, or reporting/analytics
- Strong experience in budgeting, forecasting, headcount planning, and variance analysis
- Proven ability to synthesize complex data into clear insights and executive ready messaging
- Strong Excel and PowerPoint skills with high attention to detail and quality control
- Experience building dashboards and reporting (e.g., Power BI or similar tools)
- Ability to connect data to business context and inform decision making
- Strong collaboration skills with ability to partner across Strategy, Finance, and Technology teams
- Strong planning and execution skills, with ability to manage multiple priorities and deliver high quality outputs under tight timelines
- Comfort operating in ambiguity and adapting to evolving priorities
- Experience leveraging automation and AI tools to enhance reporting, insights, and productivity
- Experience in Financial Services, Technology, or large scale transformation environments
Full Job Posting
Role Overview
- Join a purpose driven winning team, committed to results, in an inclusive and high performing culture.
- The Senior Manager, Business Operations & Insights plays a key role within the Office of the OCIO Business Management function, supporting ScotiaTech priorities.
- This role is responsible for workforce planning, financial oversight, and reporting, working in close partnership with the Director, Strategy & Business Management and OCIO leadership team.
Responsibilities
- Lead core business activities including planning, reporting dashboards, and executive materials
- Lead workforce planning and headcount management for OCIO (tracking, forecasting, scenario analysis)
- Own financial management activities including budgeting, forecasting, variance analysis, and run rate tracking
- Own the OCIO reporting layer, consolidating inputs across teams into a single, accurate view of performance
- Translate complex financial, workforce, and operational data into clear insights, narratives, and recommendations for senior leadership
- Develop and maintain reporting tools (dashboards, scorecards, KPI tracking)
- Run core business cadences (e.g., monthly reporting cycles, leadership reviews, enterprise asks)
- Drive initiative tracking and execution discipline across OCIO and ScotiaTech priorities
- Partner closely with Strategy, HR, and Finance leads to align on priorities, workforce plans, and enterprise reporting outputs
- Improve operational effectiveness by standardizing templates, streamlining workflows, and enhancing data collection
- Leverage automation and AI tools to improve efficiency in reporting, data synthesis, and insights generation
- Build and maintain collaborative relationships with key internal and external stakeholders
Qualifications
- Relevant degree in Business, Finance, Economics, or related field
- 8–10+ years of experience in business management, financial planning, workforce planning, or reporting/analytics
- Strong experience in budgeting, forecasting, headcount planning, and variance analysis
- Proven ability to synthesize complex data into clear insights and executive ready messaging
- Strong Excel and PowerPoint skills with high attention to detail and quality control
- Experience building dashboards and reporting (e.g., Power BI or similar tools)
- Ability to connect data to business context and inform decision making
- Strong collaboration skills with ability to partner across Strategy, Finance, and Technology teams
- Strong planning and execution skills, with ability to manage multiple priorities and deliver high quality outputs under tight timelines
- Comfort operating in ambiguity and adapting to evolving priorities within a dynamic environment
- Experience leveraging automation and AI tools to enhance reporting, insights, and productivity
- Experience in Financial Services, Technology, or large scale transformation environments
What's in it for you?
- Diversity, Equity, Inclusion & Allyship inclusive culture
- Accessibility and Workplace Accommodations
- Upskilling through online courses, cross functional development opportunities, and tuition assistance
- Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits
- Community Engagement opportunities
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