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Senior IT Support Engineer L2 - Al Ain Location
IBT: No. 1 BPO Company in Middle East
Abu Dhabi, UAE
Full-time
Mid-Senior
Onsite
Discovered 4 weeks ago
MS Windows 10, 11MS Windows Server 2012, 2016, 2019, 2022Autodesk, AutoCAD, Architecture SoftwareRAID ConfigurationsServer MigrationWindows Server Clustering
Free
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Ready to ScanKey skills for this role
MS Windows 10, 11MS Windows Server 2012, 2016, 2019, 2022Autodesk, AutoCAD, Architecture Software
Role Overview
Provide end user support onsite at the client sites.
Key Skills for This Role
MS Windows 10, 11MS Windows Server 2012, 2016, 2019, 2022Autodesk, AutoCAD, Architecture SoftwareRAID ConfigurationsServer MigrationWindows Server Clustering
Full Job Posting
Position Overview
Provide end user support onsite at the client sites.
Key Responsibilities
- Excellent knowledge on MS Windows 10, 11 operating systems
- Knowledge on installation & configuration of Applications like Autodesk, AutoCAD and Architecture Software Applications
- Excellent knowledge on MS Windows Server 2012, 2016, 2019, 2022
- Hands on experience and knowledge on RAID configurations
- Knowledge on Server Migration for 2012 to 2022
- Knowledge of troubleshooting IOS & MAC systems
- Installation & troubleshooting or MS Office products
- Strong troubleshooting knowledge of Outlook, Email issues
- Strong Knowledge and experience on O365 Management Portal
- Knowledge and experience on SharePoint and OneDrive
- Knowledge and experience on Email Hosting Migrations, DNS Management
- Knowledge on MS Azure, MS InTunes & Cloud technologies
Work Experience & Certification
- 7 Years of experience in IT support
- MCSE / MCP / MCITP
- MCSA
- CCNA
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