Senior Homeopathy Medical Receptionist

Overview

Key Responsibilities

• Manage appointments, follow-ups, and waitlists, ensuring patients are scheduled according to medical recommendations
• Handle patient communication at reception, via phone, WhatsApp, and email
• Identify urgent or acute cases through basic assessment and coordinate promptly with the doctor
• Assist the doctor during consultations when required
• Prepare prescriptions and medical reports as instructed, for doctor review and approval
• Assist patients with sourcing homeopathic medicines and explaining intake instructions
• Prepare and dispense homeopathic medicines when required
• Monitor patient progress and follow up as needed
• Track and follow up on insurance claim forms, including for online patients
• Handle patient concerns professionally and ensure an excellent patient experience
• Maintain accurate patient records and support daily clinic operations

Requirements

• **Bachelor’s Degree (mandatory)**
• Previous experience in a clinic, wellness centre, or hospital setting
• Strong customer service experience
• Excellent English communication skills (spoken and written)
• Highly organised, proactive, and able to work well under pressure
• Professional, detail-oriented, and patient-focused
• Willingness to work rotational shifts

Employment Details

• Location: Jumeirah 1 (candidates must be able to commute reliably)
• Contract duration: 2 years
• Clinic operating hours: 7:00 AM – 8:00 PM
• Working hours: 9 hours per day, including a 1-hour lunch break
• Rotational shifts (morning, mid, evening), assigned weekly
• Weekly days off: Friday plus one additional day, assigned weekly

Package & Benefits

• **Salary: AED 6,000**
• Employment package in accordance with UAE Labour Law
• Health insurance provided
• Annual leave: 30 days

Additional Information

• Candidates must be willing to complete a 7-day trial period
• CV submission with a recent professional photograph is required
• Candidates are encouraged to review our website and familiarise themselves with our services before the interview
• Only serious candidates who are available to join immediately should apply

Job Type: Full-time

Application Question(S)

• Are you available to join immediately?

Experience

• UAE: 2 years (Required)

Language

• Tagalog (Required)