Senior Growth Strategy & Operations Manager
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Key skills for this role
About the Role
Airalo seeks a Senior Growth Strategy & Operations Manager to own forecasting, planning, and budget allocation for the Growth organization. The role requires 9+ years in Growth Strategy, BizOps, or similar analytical roles, with strong Excel and SQL skills.
Key Skills for This Role
Responsibilities
- Own Growth’s forecasting process end to end: gather assumptions, challenge inputs, coordinate with Data, and prepare forecast narratives for leadership
- Maintain and continuously refine the business logic, pacing, scenario planning, and target setting frameworks
- Lead monthly and quarterly business reviews — prepare materials, synthesize insights, and ensure follow ups drive real action
- Run weekly operating cadence for Growth: performance reviews, KPI tracking, variance analysis, and strategic escalations
- Build data driven recommendations on spend allocation across regions and channels, using CAC, pLTV, incrementality and ROI insights
- Conduct granular regional deep dives and identify levers to improve growth or efficiency
- Identify cross regional capital reallocation opportunities and quantify trade offs between markets
- Partner with Growth, Product, Brand, and Finance to align on targets, trade offs, and plan variances
- Serve as Growth’s primary business partner to the Data team: consolidate analytical needs, provide business context
- Translate analytical outputs into decisions, actions, and processes that stick
- Lead cross functional projects such as regional/channel diagnostics, efficiency audits, or market deep dives
- Build frameworks that guide decision making: ROI models, sizing models, scenario tools, prioritization structures
Requirements
- 9+ years in Growth Strategy, BizOps, FP&A, Management Consulting, Strategy & Operations, or similar analytical roles
- Demonstrated experience owning planning cycles and influencing capital allocation decisions at a multi market or global level
- Demonstrated ability to maintain forecasting models (Excel/Sheets) and run scenario planning, CAC/LTV experience, pacing, and ROI logic
- Strong analytical proficiency: Excel (advanced), and comfort working with SQL and modern BI tools (Looker, Lightdash, Tableau)
- Clear experience turning data into recommendations
- Ability to challenge assumptions, pressure test inputs, and navigate ambiguous or incomplete data
- Experience working cross functionally with channel leads, PMs, and Data teams; strong communication skills with senior stakeholders
- Comfort managing complex, deadline driven projects, prioritizing across markets, and driving alignment among multiple teams
- A proactive, structured problem solver who can pick up unclear problems, untangle them, and deliver clarity with minimal guidance
Full Job Posting
About The Role
- As Senior Growth Strategy & Operations Manager at Airalo, you will collaborate closely with the Growth organization to define and optimize acquisition, conversion, and retention targets across regions and channels.
- You will operate as a central, region agnostic capital allocator within Growth — ensuring time, budget, and effort are deployed toward the highest incremental impact opportunities.
- In this role, you will own Growth’s forecasting and planning processes, ensuring regional and central teams are aligned on targets, assumptions, and trade offs.
Responsibilities Include But Are Not Limited To
- Own Growth’s forecasting process end to end: gather assumptions, challenge inputs, coordinate with Data, and prepare forecast narratives for leadership
- Maintain and continuously refine the business logic, pacing, scenario planning, and target setting frameworks built on top of Airalo’s forecasting model
- Lead monthly and quarterly business reviews — prepare materials, synthesize insights, and ensure follow ups drive real action
- Run weekly operating cadence for Growth: performance reviews, KPI tracking, variance analysis, and strategic escalations
- Build data driven recommendations on spend allocation across regions and channels, using CAC, pLTV, incrementality and ROI insights to optimize for incremental profit/growth
- Conduct granular regional deep dives (country/segment/channel) and identify levers to improve growth or efficiency.
- Identify cross regional capital reallocation opportunities and quantify trade offs between markets
- Partner with Growth, Product, Brand, and Finance to align on targets, trade offs, and the drivers behind plan variances.
- Serve as Growth’s primary business partner to the Data team: consolidate analytical needs, provide business context, and ensure high quality inputs into Data’s roadmap.
- Translate analytical outputs (forecasts, dashboards, experiment results) into decisions, actions, and processes that stick.
- Ensure Growth teams adopt and operationalize dashboards and models — build documentation, training, and clear workflows.
- Lead cross functional projects such as regional/channel diagnostics, efficiency audits, or market deep dives
Must Haves
- 9+ years in Growth Strategy, BizOps, FP&A, Management Consulting, Strategy & Operations, or similar analytical roles.
- Demonstrated experience owning planning cycles and influencing capital allocation decisions at a multi market or global level.
- Demonstrated ability to maintain forecasting models (Excel/Sheets) and run scenario planning, CAC/LTV experience, pacing, and ROI logic.
- Strong analytical proficiency: Excel (advanced), and comfort working with SQL and modern BI tools (Looker, Lightdash, Tableau). Experience with MMM models a plus.
- Clear experience turning data into recommendations — not just reporting results, but synthesizing insights into “what we do next.”
- Ability to challenge assumptions, pressure test inputs, and navigate ambiguous or incomplete data.
- Experience working cross functionally with channel leads, PMs, and Data teams; strong communication skills with senior stakeholders.
- Comfort managing complex, deadline driven projects, prioritizing across markets, and driving alignment among multiple teams.
- A proactive, structured problem solver who can pick up unclear problems, untangle them, and deliver clarity with minimal guidance.
Nice To Haves
- Experience in consumer tech, marketplace, travel, or subscription businesses
- Familiarity with marketing analytics: attribution, CAC/LTV modeling, incrementality testing, funnel analysis
- Comfort coordinating experimentation roadmaps and interpreting lift tests or causal results
- Prior experience as the business partner to a Data/Analytics org
Benefits
- Health Insurance, work from anywhere stipend, annual wellness & learning credits, annual all expenses paid company retreat in a gorgeous destination & other benefits
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