Senior Engineering Manager, Media Platform

Role overview

Workplace and employment

• The role is based in Ottawa, Ontario and is hybrid.
• The position is permanent and full-time.
• Periodic in-person visits to the Ottawa office are required, generally quarterly, with onboarding in Ottawa during the first week.

Key responsibilities

• Set the Media Platform technical strategy and roadmap.
• Lead high-volume event-driven services and guide architecture for service boundaries, data models, APIs, and integrations.
• Modernize services while maintaining platform stability and supporting product development.
• Establish observability, testing, deployment, reliability, performance, and incident-response practices.
• Optimize cloud resources and lead complex production incident response.
• Partner with stakeholders on delivery plans and hire, coach, and develop engineers and technical leads.
• Improve tooling, documentation, runbooks, and development processes, including AI-assisted engineering workflows.

Must-have qualifications

• At least three years managing technical teams and at least five years of software engineering experience.
• At least five years working with video in large-scale cloud and edge or endpoint production pipelines.
• Experience with WebRTC, HLS, RTSP, FFmpeg, GStreamer, backend or infrastructure software, and embedded or IoT roles.
• Experience owning high-volume, low-latency production services end to end.
• Hands-on AWS experience and strong knowledge of distributed systems, observability, CI/CD, and production troubleshooting.
• Hands-on experience with AIDLC tooling and engineering workflow enablement.

Technical skills

• AWS services include SQS, EKS, Redis, CloudFront, S3, and Lambda.
• Required concepts include asynchronous processing, eventual consistency, idempotency, stateless scaling, logs, metrics, traces, and OpenTelemetry.
• Required delivery practices include staging and production environments, gradual rollouts, canary releases, and incident response.
• Preferred experience includes codecs or DSP, Serverless or Kubernetes, TypeScript or Rust, and GCP or Azure.

Security requirements

• Candidates must complete a criminal records check upon hire.
• Candidates must comply with Solink security policies and standards.
• Candidates must be legally eligible to work in Canada and meet applicable security requirements.

Compensation

• The stated compensation range is CA$193,000 to CA$227,000.

Benefits and culture

• Benefits include equity for full-time permanent employees, fully paid health and dental coverage, a health spending account, wellness support, and merit-based growth.
• The company emphasizes urgency, quality, teamwork, trust, candid feedback, and social connection.

Hiring process

• The process generally includes a talent-team call, hiring-manager interview, in-person technical round, final interviews, reference checks, and offer and onboarding.