Senior Engineer - Service Sales
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Key skills for this role
About the Role
Responsibilities Develop and implement sales strategies and tactics to target specific market segments and customer needs. Conduct market research to identify potential modernization opportunities and industry trends.
Key Skills for This Role
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Responsibilities
- Develop and implement sales strategies and tactics to target specific market segments and customer needs.
- Conduct market research to identify potential modernization opportunities and industry trends.
- Build and maintain strong relationships with key decision-makers in the target market.
- Assists in developing and maintaining effective sales processes and tools.
- Generate leads and develop sales pipelines through prospecting, networking, and cold calling
- Checking the customer portals for enquiries
- Coordinate with manufacturer for the requirements
- Involve management right time to secure the project when required
- Book the orders by following the procurement process
- Manages the day-to-day administrative tasks of the service sales department, including managing customer correspondence, and preparing sales reports.
- Coordinates sales activities and ensures timely delivery of sales materials and proposals.
- Provides excellent customer service by responding to inquiries, resolving issues, and building strong customer relationships.
- Negotiate contracts and close sales deals. * Prepare sales presentations, sample boards and proposals.
- Coordinates with other departments (e.g., production, shipping) to ensure timely order fulfillment.
- Maintains accurate and up-to-date customer and sales data - CRM.
- Regular check on Ventures Online to identify leads for salespeople.
- Collaborate effectively with internal teams, including engineering, operations, and project management, to ensure successful project execution.
- Mentor and train junior sales representatives.
- Identifies opportunities for process improvement within the sales department and implements solutions.
- Stays updated on industry trends and best practices.
- Provides input on product development and marketing initiatives.
Qualifications
- Bachelor's degree in engineering or MBA in the related field preferred.
- Proficiency in relevant software applications (CRM, ERP, Microsoft Office Suite).
- Minimum of 8-10 year's service sales experience.
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