Senior Engineer - Service Sales
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Al Ghurair seeks a Senior Engineer - Service Sales to manage AMC renewals, acquire third-party elevator/escalator maintenance contracts, participate in tenders, and ensure payment collection.
Key Skills for This Role
Responsibilities
- Renew Annual Maintenance Contracts (AMC) for elevators and escalators within assigned territory
- Engage with existing clients prior to contract expiry, prepare renewal proposals, and negotiate terms
- Acquire maintenance contracts for third party elevator and escalator equipment through market research, site surveys, and proposal submission
- Participate in tenders related to AMC, repair works, and modernization
- Ensure timely collection of payments for all orders booked, coordinating with clients and finance team
- Work closely with technical and service teams to share customer requirements and coordinate site visits
- Maintain strong relationships with existing and potential clients to support business growth and retention
Requirements
- Experience in sales engineering, preferably in elevator/escalator industry
- Ability to manage AMC renewals and negotiate terms
- Experience in tender preparation and compliance review
- Strong customer relationship management skills
- Ability to coordinate with technical teams and conduct site surveys
Full Job Posting
Job Description
- AMC Renewal Management: The Sales Engineer shall be responsible for renewing the Annual Maintenance Contracts (AMC) for all elevators and escalators within the assigned territory.
- Engaging with existing clients prior to contract expiry, preparing renewal proposals and negotiating terms, ensuring timely closure of renewal agreements.
- Acquisition of Third Party Elevators & Escalators: The Sales Engineer must actively pursue and secure maintenance contracts for non AG Elevator (third party) equipment, including elevators, escalators, and moving walks.
- This involves market research, site surveys, technical evaluation, and proposal submission.
- Tender Participation: The Sales Engineer shall participate in all tenders related to AMC, repair works, and modernization (partial or full upgrades).
- Responsibilities include document preparation, compliance review, pricing, and coordination with internal departments.
- Payment Collection: The Sales Engineer is accountable for ensuring timely collection of payments for all orders booked, strictly following the agreed payment terms.
- This includes coordinating with clients for invoice acknowledgment, following up on due and overdue payments, and supporting the finance team in resolving payment issues.
- Technical Coordination: The Sales Engineer must work closely with the technical and service teams to ensure smooth operations, including sharing customer requirements and site conditions, coordinating site visits, surveys, and technical assessments, supporting the team in resolving service related i
- Customer Relationship Management: The Sales Engineer shall maintain strong relationships with existing and potential clients to support business growth and retention.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Al Ghurair
Executive - Sales
Riyadh, KSA
Al Ghurair is seeking a Sales Executive to increase sales volume and expand customer base in Saudi Arabia, focusing on new product introductions such as Ashok Leyland Trucks and ESCORTS Construction Equipments. The role
Officer - Marketing
Dubai, UAE
Al Ghurair Development is seeking a Marketing Officer to provide administrative and coordination support to the Marketing team. The role involves managing trackers, coordinating with Finance and Procurement, preparing re
Executive - Social Media & Community
Dubai, UAE
Al Ghurair is looking for an Executive - Social Media & Community to craft strong social messaging and build an engaged community. The role involves scheduling and posting content, managing community interactions across
Sheetfed Printer
Dubai, UAE
Al Ghurair is seeking a Sheetfed Printer to operate Komori, Heidelberg-XL, and Mitsubishi sheetfed presses with precision. The role requires strong knowledge in UV printing and flood coating, maintaining print consistenc
Foreman - Maintenance
Abu Dhabi, UAE
Al Ghurair seeks a Foreman for Facility Management to supervise MEP and civil maintenance activities in residential, commercial, and mixed-use facilities. The role involves leading a team of technicians, ensuring prevent
Manager - Training
Riyadh, KSA
Al Ghurair is looking for a Manager - Training to develop and execute technical training roadmaps aligned with business goals and OEM requirements. The role involves overseeing training delivery, managing budgets, and co
Officer - Quality Control
Abu Dhabi, UAE
Al Ghurair seeks a Quality Control Officer to ensure compliance with RTA and company standards. The role involves conducting daily quality checks, site inspections, and assisting drivers with operational issues. Requires
Executive - Marketing
Riyadh, KSA
Al Ghurair is seeking an Executive - Marketing to support brand and content execution, social media management, and digital campaign coordination for Exeed in Saudi Arabia. The role involves developing content briefs, ma
Executive - Sales
Riyadh, KSA
Officer - Marketing
Dubai, UAE
Executive - Social Media & Community
Dubai, UAE
Sheetfed Printer
Dubai, UAE
Foreman - Maintenance
Abu Dhabi, UAE
Manager - Training
Riyadh, KSA
Officer - Quality Control
Abu Dhabi, UAE
Executive - Marketing
Riyadh, KSA