Senior Consultant

• Engage stakeholders across Cash Management & Trade Finance to gather requirements
• Translate business flows into conversational journeys and user interaction models
• Document AS-IS / TO-BE process flows, including automation opportunities
• Define clear functional and non-functional requirements for AI agents B. Conversational AI Journey Design
• Break down banking use cases into step-by-step conversational flows o Intents, entities, prompts, and responses o Decision logic and branching scenarios
• Work with AI/engineering teams to align with: o MCP tools o APIs (payments, trade workflows, document processing) C. Domain Expertise – Cash and Trade
• Own requirement clarity across: o Cash: Payments, transaction queries, statements, FX, etc. o Trade: LC, guarantees, trade transactions, document flows
• Support new build journeys for Trade and enhancement/standardization for Cash D. Collaboration and Delivery
• Act as interface between: o Business (RMs, Ops, Product Owners) o AI CoE / Agent engineering teams o Vendors (if applicable) o Sprint planning o Backlog creation (user stories, acceptance criteria) o UAT coordination

Testing and Validation

• Define test scenarios and UAT cases for conversational journeys
• Validate: o Conversation accuracy o Business rule adherence o Integration outputs
• Work on defect triaging and closure Required Skills and Experience Domain Expertise
• Strong experience in Corporate Banking
• Mandatory knowledge of Cash Management and Trade Finance within corporate banking. Functional and Business Analysis Skills
• Requirement gathering, stakeholder management
• Experience in Agile delivery (Scrum / SAFe)
• Process modelling tools (Visio, BPMN, etc.) Technology and AI Exposure
• Conversational AI / chatbot platforms
• Understanding of: o APIs & integrations o AI/LLM concepts (RAG, prompts, workflows)
• Experience in digital channels or banking platforms is preferred. Experience and Qualifications
• 6–10+ years as Business Analyst
• Banking domain experience, preferably within Corporate Banking
• Experience in digital / transformation / AI projects is a plus

• Engage stakeholders across Cash Management & Trade Finance to gather requirements
• Translate business flows into conversational journeys and user interaction models
• Document AS-IS / TO-BE process flows, including automation opportunities
• Define clear functional and non-functional requirements for AI agents B. Conversational AI Journey Design
• Break down banking use cases into step-by-step conversational flows o Intents, entities, prompts, and responses o Decision logic and branching scenarios
• Work with AI/engineering teams to align with: o MCP tools o APIs (payments, trade workflows, document processing) C. Domain Expertise – Cash and Trade
• Own requirement clarity across: o Cash: Payments, transaction queries, statements, FX, etc. o Trade: LC, guarantees, trade transactions, document flows
• Support new build journeys for Trade and enhancement/standardization for Cash D. Collaboration and Delivery
• Act as interface between: o Business (RMs, Ops, Product Owners) o AI CoE / Agent engineering teams o Vendors (if applicable) o Sprint planning o Backlog creation (user stories, acceptance criteria) o UAT coordination

Testing and Validation

• Define test scenarios and UAT cases for conversational journeys
• Validate: o Conversation accuracy o Business rule adherence o Integration outputs
• Work on defect triaging and closure Required Skills and Experience Domain Expertise
• Strong experience in Corporate Banking
• Mandatory knowledge of Cash Management and Trade Finance within corporate banking. Functional and Business Analysis Skills
• Requirement gathering, stakeholder management
• Experience in Agile delivery (Scrum / SAFe)
• Process modelling tools (Visio, BPMN, etc.) Technology and AI Exposure
• Conversational AI / chatbot platforms
• Understanding of: o APIs & integrations o AI/LLM concepts (RAG, prompts, workflows)
• Experience in digital channels or banking platforms is preferred. Experience and Qualifications
• 6–10+ years as Business Analyst
• Banking domain experience, preferably within Corporate Banking
• Experience in digital / transformation / AI projects is a plus