Senior Client Engineer

We’re excited to hear from people who bring expertise, authority, and curiosity.

To succeed in this role, you’ll bring:

Approximately 3+ years of experience in a planning, risk, PMO, or project management role on major construction projects.

Deep understanding of large construction schedules (P6), how they are built, and how to analyse them.

Demonstrable experience in implementing strategic projects that significantly improve an important outcome for an organisation.

Passion for implementing technology to improve the construction industry.

Attention to detail - please mention the word ‘crane’ in your application form.

Excellent relationship-building skills: You care deeply about delighting customers.

Nice to haves:

Experience working in a software company or on the implementation of software in the construction context

Experience working with LLM applications

We care more about potential and drive than perfection. If you’re excited by what we’re building, we want to hear from you.

About The Role: You’ll work cross-functionally across multiple areas, using your domain knowledge and skills to have a real, tangible impact:

Client engagement - Coaching our most important clients on how they can maximise the value they get from nPlan. - Building, maintaining and growing strong relationships within client organisations, understanding their needs and pain points. - Setting up the product so it brings maximum value to our clients.

Product deployment - Managing strategic projects to improve how we embed our products within client organisations. - Mentoring clients on how to use our advanced features (e.g. LLM-based features) to best support clients.

Commercial - Collaborating with the Commercial team to drive engagement, retention, and expansion.

Product - Working closely with Product Managers and AI Engineers on prototyping. - Becoming a key domain-expert link in our LLM evaluation cycle to ensure reliable, accurate analyses

Mentorship and management - Potential line management of more junior client engineers

Competitive salary between + generous equity — when nPlan succeeds, so do you.

Flexible hours, remote-friendly, with a Shoreditch office HQ.

Uncapped holiday, private medical insurance, personal learning and development budget, enhanced family and sick leave, and more.

Room to grow — we’re just over 50 people and scaling fast.

Guided by our values: Learn from Everything. Be Radically Truthful. Aim High, Run Fast.

Listen to interviews with our team here , to hear how they found the move from construction to tech

We’re a curious, diverse, and mission-driven team united by a belief that better data can change how the world builds. We value openness, honesty, and diversity of thought — and believe the best ideas win, no matter where they come from.

Expect openness, collaboration, and balance — plus plenty of socials!

We’re committed to building a diverse and inclusive workplace, and we welcome applicants from all backgrounds.

If you need adjustments during the hiring process, please let us know.