Senior Bilingual system administrator

Administrate Windows/Linux/Cloud-based endpoints (servers);

Create, suspend and erase security account;

Diagnose and resolve outages;

Administrate disk spaces;

Apply security patches as required;

Support OS-related systems;

Complete complex planned interventions (installations, modifications, etc.);

Manages communication with the teams on upgrade, new solutions, etc.;

Follows ITSM ITIL processes for Changes Request, Service requests as well as Incidents and problem management;

Ensures the documentation and processes are created and kept up to date, leveraging ADIOS² were required;

Prepares reports for the management as required;

Must assume on-call duties based on team rotation (once a month);

Participate to management roundtable on roadmap and technology evolution;

Perform monitoring of solutions lifecycle (EOS/EOL) to justify refresh of infrastructure and in the event of security vulnerability;

Participate in large-scale projects;

Act as a technical resource for the team by sharing knowledge, and supporting skill development.

Capacity to produce technical documentation in a clear and concise manner (Microsoft Visio);

Ability to implement complex business solutions and taking into account both technical and financial aspects;

Ability to organize information;

Rigor and worries to produce quality work;

Facilitate to negotiate and resolve conflicts in sensitive business contexts;

Attention to detail in respect of production;

Make informed decisions based on the elements in place;