Senior AWS Operations Engineer
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Key skills for this role
Role Overview
• Manage Linux and/or Windows servers across AWS (EC2, ECS/EKS nodes, hybrid environments).
• Perform OS-level configuration, hardening, troubleshooting, and optimization.
• Handle OS lifecycle tasks including provisioning, upgrading, and decommissioning.
• Maintain AMIs, golden images, or OS baselines for consistent deployments.
• Manage OS patching using AWS Systems Manager (SSM Patch Manager), Automation Runbooks, or third-party tools.
• Schedule, test, and deploy patches to minimize downtime and ensure compliance.
• Remediate vulnerabilities identified by security scans (Inspector, Tenable, Qualys, etc.).
• Maintain compliance with internal security baselines and regulatory frameworks.
• Manage AWS backup and perform daily backup and restoration on required basis.
• Monitor system health, performance, and capacity using CloudWatch, CloudTrail, SSM, and other tools.
• Troubleshoot EC2-level issues involving CPU/memory utilization, disk/IO, networking, and OS processes.
• Manage EBS volumes, snapshots, filesystem integrity, userdata scripts, and boot-level issues.
• Support routine operational tasks for multi-account AWS environments
• Collaborate with DevOps, cloud engineering, and security teams for system improvements.
• Conduct root cause analysis (RCA) and implement preventive measures.
• Handle log management at OS level (CloudWatch Agent / SSM Agent / OS syslogs).
• Knowledge in ticketing tools like ServiceNow and Jira.
Key Skills for This Role
Full Job Posting
JOB DESCRIPTION
• Manage Linux and/or Windows servers across AWS (EC2, ECS/EKS nodes, hybrid environments). • Perform OS-level configuration, hardening, troubleshooting, and optimization. • Handle OS lifecycle tasks including provisioning, upgrading, and decommissioning. • Maintain AMIs, golden images, or OS baselines for consistent deployments. • Manage OS patching using AWS Systems Manager (SSM Patch Manager), Automation Runbooks, or third-party tools. • Schedule, test, and deploy patches to minimize downtime and ensure compliance. • Remediate vulnerabilities identified by security scans (Inspector, Tenable, Qualys, etc.). • Maintain compliance with internal security baselines and regulatory frameworks. • Manage AWS backup and perform daily backup and restoration on required basis. • Monitor system health, performance, and capacity using CloudWatch, CloudTrail, SSM, and other tools. • Troubleshoot EC2-level issues involving CPU/memory utilization, disk/IO, networking, and OS processes. • Manage EBS volumes, snapshots, filesystem integrity, userdata scripts, and boot-level issues. • Support routine operational tasks for multi-account AWS environments • Collaborate with DevOps, cloud engineering, and security teams for system improvements. • Conduct root cause analysis (RCA) and implement preventive measures. • Handle log management at OS level (CloudWatch Agent / SSM Agent / OS syslogs). • Knowledge in ticketing tools like ServiceNow and Jira.
OPERATIONS-SPECIFIC DUTIES
- Strong troubleshooting and analytical skills in Windows, Linux, AWS. • Ability to manage multiple priorities in a fast-paced environment. • Good documentation habits and communication skills. • Attention to detail and a proactive operational mindset. • Monitor system performance and identify downtimes along with underlying causes
SKILLS
- Require 7-12 years of technology experience. • At least 5-7 years of experience in AWS Cloud Operations with large multinational organisations. • Strong hands-on experience with AWS services (EC2, SSM, VPC, IAM, CloudWatch). • Expertise in OS patching, configuration management, and hardening. • Familiarity with scripting (Bash, PowerShell, Python). • Experience troubleshooting system performance, networking, and logs. • Strong understanding of cloud operations and ITIL/operational best practices. • Proficiency in scripting languages such as Python, Bash, or PowerShell • AWS certifications (e.g., AWS SysOps Administrator – Associate) are highly desirable • Having a Windows Server Hybrid Administrator Associate certification or Red Hat Certified System Administrator is beneficial.
About Hapag-Lloyd AG
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