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Operations Steering Support (OPSS) Supervisor

Hapag-Lloyd AG
Dubai, UAE
Full-time
Mid-Senior
Onsite
Discovered 5 days ago
Financial business partneringPerformance managementCost controlFinancial analysisOperational reportingForecasting and budgeting
Free

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Financial business partneringPerformance managementCost control
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Job Purpose

Support strategic and operational planning through insights into business performance, cost and volume developments, and forecasting.

Drive financial transparency and operational KPI performance through a unified one-set-of-numbers approach.

Act as a senior OPSS business partner and strategic thought partner for the Area Arabian Gulf operations community.

Performance Management and Insights

  • Facilitate the daily operating system and performance management framework across Area Arabian Gulf operations.
  • Translate business targets into operational KPIs by country and cluster.
  • Analyze gaps against budget, plan, and savings targets and recommend corrective actions.
  • Provide forward-looking analytics and actionable recommendations for operational decision-making.
  • Forecast key P&L elements on monthly, quarterly, and annual bases.

Cost Analytics and Control

  • Analyze cost and volume drivers to identify profitability, efficiency, and cost-saving opportunities.
  • Drive and track cost-saving initiatives and performance management of unit costs and operational leading indicators.
  • Support cost modeling, forecasting, accurate accruals, and consistent cost categorization.
  • Evaluate total cost of ownership in operational decisions and challenge cost escalations.

Data and Planning

  • Validate, test, define, and maintain data quality for unit-cost and KPI reporting.
  • Maintain standardized KPI repositories and connect performance reporting to budget processes.
  • Provide input to forecasting and budgeting cycles, including challenge and validation of assumptions.
  • Partner with area leadership on scenario analysis and strategic planning.

Stakeholder Engagement

  • Coordinate priorities between area, regional OPSS, QSC, P2P Cost Control, Finance, procurement, and operations teams.
  • Oversee vendor contracts in SAP, monitor rebates and credit notes, and conduct vendor evaluations.
  • Participate in regional workshops, training, and best-practice sharing initiatives.

Education and Experience

  • Bachelor’s or master’s degree in business, finance, economics, engineering, or a related field.
  • Four to eight years of relevant experience in finance business partnering, planning, financial analysis, cost control, or operational reporting.
  • Experience driving performance management dialogues based on the 4 Disciplines of Execution is a prerequisite.

Technical Skills and Competencies

  • Proficiency in SAP and advanced proficiency in Microsoft Excel.
  • Knowledge of Power BI, Tableau, SQL, or similar tools is a strong plus.
  • Ability to interpret large data sets, identify trends, and develop actionable insights.
  • Ability to influence without direct authority, align stakeholders, and manage multiple workstreams.
  • Structured, self-driven, execution-focused, and committed to continuous improvement.

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