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Senior Associate Director, Priority Banking

Standard Chartered Bank
Dubai, UAE
Full Time
Director
Onsite
2 weeks ago
Relationship ManagementSalesBusiness DevelopmentCustomer ServiceKYC/AMLCapital Markets
Free

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Relationship ManagementSalesBusiness Development
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About Us

  • Our team consists of 25,000 colleagues, spread across 35 countries.
  • We serve millions of affluent and emerging affluent clients with traditional banking services, including investment, credit and wealth planning solutions.

About Wealth and Retail Banking

  • Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world's fastest growing markets.
  • Our client continuum spans from Mass Retail to Affluent, including high net worth clients served by our Private Bank.

Responsibilities

  • Creation of strategic plans for revenue generation and business development while driving the Digital Agenda.
  • Generate new business to achieve defined targets in terms of the number of customers, volumes and revenue.
  • Induction of all (NTB) new customers brought in by the Branches & Direct Sales team.
  • Creation of sales call plans to acquire large prospective customers through referrals.
  • Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.).
  • Effectively meeting customer expectations and handling/ reduction of customer complaints.
  • Lead through example and build the appropriate culture and values.
  • Ensure KYC/AML updates, proper zero error documentation.
  • Obtain Security & Commodity Authority (SCA) license within 6 months.

Our Ideal Candidate

  • Experienced Sales and Relationship Manager with background in handling all Banking & Investment Products.
  • Strong communication and negotiation skills with the ability to influence outcomes.
  • Networking ability to manage interdepartmental deliverables.
  • Strong inter personal skills and leadership ability.
  • Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.
  • Adapting to multi cultural environment.
  • In depth knowledge of capital markets and financial planning.
  • SCA certified (or completion of certificate within 6 months).

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