Senior Associate Director - Insurance Specialist
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Key skills for this role
About the Role
Standard Chartered Bank seeks a Senior Associate Director - Insurance Specialist to lead insurance sales support and advisory in Dubai. The role involves analyzing client financial needs, recommending tailored insurance products, and coaching Priority Relationship Managers.
Key Skills for This Role
Responsibilities
- Deliver expert insurance planning and provide clients with thorough pre sales information
- Engage with customers to address complex enquiries and offer well considered insurance solutions
- Conduct in depth analysis of clients' financial situations to identify needs and recommend appropriate insurance products
- Deliver exceptional after sales service and generate referral opportunities
- Partner with Priority RMs to optimize sales outcomes and maximize market penetration
- Initiate coaching sessions with RMs focused on developing insurance product knowledge and sales capabilities
- Comply with all relevant compliance requirements and report suspicious activity
- Adhere to operational manuals and product policies governing sales procedures
Requirements
- Bachelor's degree in finance, business, or insurance
- Proven track record in explaining, recommending, and selling insurance products
- Strong capability to articulate complex insurance concepts
- Exceptional interpersonal and communication skills
- Experience in financial services teams meeting sales targets
- Solid understanding of regulatory requirements and risk management in insurance sales
- Professional certifications in insurance or financial planning are an advantage
Full Job Posting
Job Summary
- We are seeking a dedicated Senior Associate Director Insurance Specialist to join our Dubai team, where you will play a pivotal role in supporting the insurance sales function and enhancing the competitive edge of Standard Chartered Bank.
- You will be responsible for delivering in depth product knowledge, providing comprehensive sales and after sales support for insurance products, and collaborating closely with Priority Relationship Managers (RMs) to offer professional insurance planning services.
- This role involves analysing customers' financial circumstances to identify their needs, recommending tailored insurance products and structuring suitable solutions.
Key Responsibilities
- Work collaboratively with Priority RMs teams to deliver expert insurance planning and provide clients with thorough pre sales information.
- Engage with potential and existing customers to address complex enquiries, offering well considered insurance solutions.
- Conduct in depth analysis of clients' financial situations to identify needs and recommend appropriate insurance products, ensuring tailored structuring to maximize benefit.
- Deliver exceptional after sales service, nurturing ongoing customer relationships and generating referral opportunities.
- Partner with Priority RMs to optimize sales outcomes and maximize market penetration.
- Initiate coaching sessions with RMs focused on developing their insurance product knowledge and sales capabilities.
- Rigorously comply with all relevant compliance requirements, including reporting suspicious activity promptly.
- Adhere to operational manuals and product policies governing sales procedures, ensuring transparency and accountability.
- Maintain high standards in service quality and customer satisfaction.
- Vigilantly detect potential suspicions such as fraudulent activities, money laundering, or forgery, initiating appropriate escalation processes.
Skills and Experience
- Demonstrated ability to accurately assess client insurance needs through keen listening and analytical skills.
- Strong capability to articulate complex insurance concepts, including life stages, investment linked products, and diverse protection plans such as auto, property, and travel insurance.
- Proven track record in explaining, recommending, and selling insurance products with a client centric approach.
- Exceptional interpersonal and communication skills, fostering trust and confidence among clients and internal teams alike.
- Experience in working collaboratively within financial services teams to meet sales targets and deliver comprehensive financial solutions.
- Solid understanding of regulatory requirements and risk management principles within insurance sales.
Qualifications
- Bachelor's degree from an accredited university, preferably in a relevant field such as finance, business, or insurance.
- Professional certifications in insurance or financial planning will be an advantage.
- Continuous professional development aligned with industry best practices and regulatory standards.
- In depth knowledge of insurance products and market trends is highly desirable.
About Standard Chartered
- Standard Chartered is a prominent international bank that has been operating for over 170 years with a steadfast commitment to driving positive change for clients, communities, and colleagues worldwide.
- Our culture is grounded in core values and behaviours that promote inclusion, integrity, and collaboration.
What we offer
- Competitive salary and benefits aligned with our Fair Pay Charter, including retirement savings, medical insurance, and life insurance.
- Generous time off policies including minimum of 30 days encompassing annual leave and public holidays, plus additional parental leave (up to 20 weeks maternity), sabbatical opportunities (up to 12 months), and volunteering leave (3 days).
- Flexible working arrangements balancing home and office presence.
- Proactive wellbeing initiatives including digital wellbeing platforms, resilience training, global Employee Assistance Programs, mental health first aiders, sick leave, and self help resources.
- Continuous learning culture with opportunities to reskill and upskill through physical, virtual and digital channels.
- Inclusive and values driven environment that embraces diversity.
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