Senior Analyst - HR Operations
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Key skills for this role
About the Role
Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management &.
Key Skills for This Role
Responsibilities
- Support the Business Unit through HR data analysis and reporting, translating insights into actionable requirements
- Deliver Business Unit and organizational level HR reports and maintain HR Power BI dashboards
- Provide quality control by reviewing HR data for compliance with agreed KPIs, policies, SOPs, and SLAs
- Analyse Employee Relations data to provide actionable insights that support Business Units and employee experience
- Monitor trends such as overstays, unauthorized absences, and idle terminations, identifying root causes and high risk areas
- Track ER case lifecycles and incident reporting, ensuring visibility of status, ageing, and timely closure
- Deliver hub specific dashboards and reports to support effective workforce decision making by managers
- Monitor SLA adherence for employee enquiries (ESP), highlighting delays and supporting service improvement
- Produce BU and organizational reporting to support management and leadership decision making on workforce trends and risks
- Consolidate and upload data from multiple systems, validating accuracy and completeness
- Maintain and enhance Power BI dashboards, ensuring accurate, timely, and user friendly reporting
- Monitor dashboards to identify exceptions, overdue cases, and non compliance
Requirements
- Experience in HR data analysis and reporting
- Proficiency in Power BI for dashboard creation and maintenance
- Knowledge of HR systems such as Oracle and EBS
- Strong analytical and problem solving skills
- Ability to monitor SLAs and identify performance gaps
Full Job Posting
Scope
- The Senior Analyst – HR Operations supports the Business Unit through HR data analysis and reporting, translating insights into actionable requirements to support HR management, governance, and decision making. The role delivers Business Unit (BU) and organizational level HR reports and maintains HR
Responsibilities
- Employee level insights: Identifies trends in HR Employee Relations (EWRT) issues—including employee lifecycle management, leave management, performance management, health and case management, and employee enquiries—to enhance employee experience and reduce replacement and recruitment costs.
- Business Unit level insights: Monitors Business Unit leave practices (including planning, approvals, and utilization) and employee relations patterns to support workforce availability, improve consistency, and reduce operational costs.
- HR management level insights: Analyses overall employee relations trends and case management effectiveness to strengthen policy application, improve decision making, and drive cost efficiencies across recruitment, replacement, and operations.
- Shared Services level insights: Tracks and reports on HR Shared Services (SS) activities—including passport management, visa/immigration status, and flight coordination—to enhance operational visibility, support cost management, and mitigate workforce related risks.
- Analyses Employee Relations data (disciplinary, attendance, incidents, leave) to provide actionable insights that support Business Units and employee experience.
- Monitors trends such as overstays, unauthorized absences, and idle terminations, identifying root causes and high risk areas.
- Tracks ER case lifecycles and incident reporting, ensuring visibility of status, ageing, and timely closure.
- Delivers hub specific dashboards and reports to support effective workforce decision making by managers.
- Monitors SLA adherence for employee enquiries (ESP), highlighting delays and supporting service improvement.
- Produces BU and organizational reporting to support management and leadership decision making on workforce trends and risks.
- Consolidates and uploads data from multiple systems, validating accuracy and completeness.
- Maintains and enhances Power BI dashboards, ensuring accurate, timely, and user friendly reporting.
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