Senior Analyst Card Operations, Business Process - Scarborough
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Scotiabank seeks a Senior Analyst, Business Process for Retail Products Unsecured Lending in Scarborough, ON. You will manage end-to-end change management and sustainment of vendor-related changes, liaise with stakeholders, and ensure compliance.
Key Skills for This Role
Responsibilities
- Liaise with all internal stakeholders and vendors; ensure all applicable stakeholders are kept informed and aware of all updates and provide sign off for all vendor related activities
- Work with vendors to ensure all activities are completed accurately and on a timely basis
- Responsible for change requests for all vendors affected by any change activities including projects where content changes need to be made
- Primary contact for Retail Products Unsecured Lending on all items related to change management activities with vendors
- Track and provide change management costs to Vendor Manager to ensure on plan or aware of variances
- Ensure all procedures, playbooks and databases are kept current and accurate
- Provide support and execution of testing strategies along with governance of vendor, BNS IT and Product facilitation for end to end business acceptance testing for vendor related implementations
- Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships
- Resolve vendor change related issues and manage issue management action plans
- Actively pursue effective and efficient operations while ensuring adequacy, adherence to and effectiveness of day to day business controls
Requirements
- Combination of educational qualifications and experience
- Understanding of Retail Products industry preferred
- Strong written and oral communication skills
- Intermediate proficiency in Microsoft Excel/Word/PowerPoint
- Experience in project management
- Independent decision making and ability to work with little direct supervision
- Strong relationship management skills
- Strong time management skills
Full Job Posting
Purpose
- The Senior Analyst, Business Process is responsible for the end to end change management and sustainment of all vendor related changes for Retail Products Unsecured Lending.
- Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.
Is this role right for you? In this role, you will:
- Liaison with all internal stakeholders and vendors; ensure all applicable stakeholders are kept informed and aware of all updates and provide sign off for all vendor related activities.
- Work with vendors to ensure all activities are completed accurately and on a timely basis.
- Responsible for the change requests for all vendors who are affected by any change activities including projects where content changes need to be made (i.e. correspondence releases, welcome packages, and inserts/messaging).
- Primary contact for Retail Products Unsecured Lending on all items related to change management activities with our vendors.
- Track and provide the change management costs to the Vendor Manager to ensure we are on plan or are aware of any variances to the forecasts provided by the vendor.
- The incumbent will ensure all procedures, playbooks and databases are kept current and accurate.
- Provides support and execution of testing strategies along with governance of vendor, BNS IT and Product facilitation for end to end business acceptance testing for vendor related implementations.
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Understand how the Bank’s risk appetite and risk culture should be considered in day to day activities and decisions.
- Resolve vendor change related issues and manage issue management action plans.
- Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day to day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk.
Do you have the skills that will enable you to succeed in this role? We’d love t
- The ideal candidate has a combination of educational qualifications and experience.
- An understanding of the products, services and value proposition he/she is responsible for supporting; Working knowledge of the Retail Products industry preferred.
- Strong written and oral communication skills.
- Intermediate proficiency in Microsoft Excel/Word/PowerPoint.
- Experience in project management.
- Must possess independent decision making and the ability to work with little direct supervision.
- Strong relationship management skills.
- Strong time management skills required.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Scotiabank
Business Analysis Specialist Market Risk
Toronto, CAN
Scotiabank is seeking a Business Analysis Specialist for Market Risk to provide subject matter expertise on FRTB aggregation and the Atoti platform. The role involves interacting with stakeholders, managing requirements,
Senior Manager, Enterprise Payments, Global Transaction Banking
Toronto, CAN
Scotiabank is seeking a Senior Manager, Product Management – Payments API Standardization to lead the strategy, roadmap, and lifecycle management for payment API standards across a global API platform. The role involves
Business Analysis Specialist Market Risk
Toronto, CAN
Scotiabank seeks a Business Analysis Specialist to join the Global Risk and Treasury Engineering team, providing technical expertise on FRTB Market Risk aggregation and managing the Atoti platform. The role involves stak
Manager, Data & Analytics Strategy
Toronto, CAN
Scotiabank is looking for a Manager, Data & Analytics Strategy to drive the creation and adoption of the CID&A strategy and support strategic initiatives. You will execute complex programs, develop strategy content, and
Inside Sales Representative, Dynamic
Calgary, CAN
Scotiabank's Dynamic Funds seeks an Inside Sales Representative to support wholesalers by generating sales, managing client relationships, and executing outbound campaigns. The role requires strong product knowledge and
Senior Manager, Product Strategy and Solutions, Private Banking
Toronto, CAN
Scotiabank seeks a Senior Manager to serve as the central product relationship manager for Private Banking, representing the division in enterprise product initiatives and influencing product roadmaps. The role requires
Senior Manager, Enterprise Payments, Global Transaction Banking
Toronto, CAN
Scotiabank is hiring a Senior Manager, Product Management for Payments API Standardization within Global Transaction Banking. The role leads strategy, roadmap, and lifecycle management for payment API standards across a
Business Analyst, Business Initiatives - Scotia Jarislowsky Fraser - Toronto
Toronto, CAN
Scotiabank is seeking a Business Analyst to support the development, planning, and execution of business initiatives within Scotia Jarislowsky Fraser. You will assist with project delivery, data analysis, event coordinat
Business Analysis Specialist Market Risk
Toronto, CAN
Senior Manager, Enterprise Payments, Global Transaction Banking
Toronto, CAN
Business Analysis Specialist Market Risk
Toronto, CAN
Manager, Data & Analytics Strategy
Toronto, CAN
Inside Sales Representative, Dynamic
Calgary, CAN
Senior Manager, Product Strategy and Solutions, Private Banking
Toronto, CAN
Senior Manager, Enterprise Payments, Global Transaction Banking
Toronto, CAN
Business Analyst, Business Initiatives - Scotia Jarislowsky Fraser - Toronto
Toronto, CAN