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Senior Analyst, Analytics & Insights

Ooredoo Group of Companies
Doha, QAT
Parttime
Senior
3 months ago
ExcelGitProcurement
Free

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Overview

  • Our business landscape
  • We're an award-winning global communications company operating in nine countries across the Middle East, North Africa, and Southeast Asia.
  • Our strategy is to become the region's leading digital infrastructure provider.
  • Ooredoo Group's strategic vision is guided by five key pillars:
  • **Value-Focused Portfolio:** Boosting asset returns by focusing on telco operations, towers, data centres, the sea cable business and fintech.
  • **Strengthen the Core:** Optimally using deployed capital and maintain an appropriate cost structure.
  • **Evolve the Core:** Monetising opportunities to generate new revenue streams via programmes focusing on analytics, digitalisation of operations, and partnerships with digital service providers.
  • **People:** Building an engaged and empowered workforce through integrated learning programs and coaching and mentoring.
  • **Excellence in Customer Experience:** Creating superior customer experiences.
  • From day one, every employee who joins our team becomes an integral part of our success journey.
  • We offer you the chance to enhance your skills, advance your career, and maintain a healthy work-life balance.
  • Empowering you to catapult your personal and professional growth.
  • If you're looking to challenge your growth potential, Ooredoo is the employer for you.
  • Job overview* This role plays a key role in supporting digital procurement operations across the Group.
  • The analyst is responsible for driving the data driven decision making across Ooredoo Group's sourcing and procurement eco-system.
  • The role will lead the design, development, and continuous enhancement of reporting, dashboards, and analytics across key procurement domains including sourcing, procurement operations, spend analytics, supplier management, and contract management.
  • In addition, the role will act as Level 1 (L1) functional support for sourcing systems (including Ariba and iCertis) in Ooredoo Group, ensuring smooth system usage, provides training to end users, and delivers high-quality data for category managers to support in decision making
  • The senior analyst will bridge business and technology by transforming procurement data into actionable insights that improve efficiency, compliance, cost optimization, and supplier performance.
  • Your impact on our goals **Tool & User Support (L1)**
  • Act as first-line support for digital procurement platforms (e.g., SAP Ariba, iCertis, S4Hana).
  • Troubleshoot user issues, escalate where required, and ensure timely resolution.
  • Support users with guidance, and training, especially during system upgrades
  • Provide onboarding and refresher training to users on digital procurement tools
  • Work with AMS team on progressing OG driven change requests

Data Management & Cleansing

  • Coordinate with OpCos to collect and transform spend data as per the appropriate templates
  • Collect sourcing, procurement, supplier, contract and spend data from various sources to support quarterly and ad-hoc reporting requirements
  • Perform data cleansing, validation, and classification to ensure accuracy and consistency for procurement, spend and supplier data.
  • Maintain data quality standards as per Group policies and taxonomy.
  • Manage and governance of the spend analytics data enrichment definitions, rules and logics
  • Track data uploads from OpCos and support in data error resolution
  • Perform data cleansing and mapping to support data migration when required
  • Ensure data harmonization and compliance.

Analytics & Reporting Support

  • Support category managers with spend, savings, and supplier analytics.
  • Define, develop and track KPIs for sourcing, supplier management, contract and spend performance measurements
  • Build and update dashboards/reports (Excel, Power BI, Tableau, etc.) to track key KPIs.
  • Provide structured data sets and insights that enable fact-based sourcing decisions.

Continuous Improvement And Knowledge Sharing

  • Identify recurring issues and propose process/tool improvements.
  • Contribute to knowledge base and documentation for digital procurement tools.
  • Benchmark reporting practices and introduce best-in-class analytics approaches
  • Support initiatives to drive user adoption on tools, processes, and best practices across OpCos.

Compliance & Audit Support

  • Coordinate with data governance team/s to define data objects, logics and framework for KPI calculation
  • Monitor adherence to procurement policies across sourcing, contract, and supplier modules through reporting
  • Perform periodic compliance check to ensure the S2C processes are fully digitized and identify any potential compliance risks.
  • Maintain detailed records of compliance activities and generate reports for audit and governance purposes.

Kpi & Reporting Management

  • Extract relevant data to support the calculation of performance metrics for each OpCo.
  • Validate data accuracy prior to performance calculations to ensure reliable reporting.
  • Support OpCos in interpreting performance reports and implementing improvement measures.
  • Experience* 3-5 years' experience in procurement support, analytics, or digital tools.
  • Proficiency in Excel and data handling; knowledge of visualization tools (Power BI, Tableau).
  • 1-2 year experience with procurement platforms (SAP Ariba, iCertis, S4Hana).
  • Strong attention to detail and ability to manage data cleansing/validation activities.
  • Good communication skills with ability to deliver user training.

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