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Senior Analyst, Ad Operations

American Express
New York City, USA
Onsite
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Consumer Services (USCS), our product is Membership – delivering benefits and services that are essential to our Card Members across travel, dining, entertainment, and retail.

We compete by providing a differentiated Membership experience that drives loyalty and long-term growth.

USCS brings this to life through our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Travel & Lifestyle Services, the Centurion Lounge network, Global Dining, U.S.

Consumer Banking, Amex Offers, Amex Ads, and best-in-class marketing programs.

How will you make an impact in this role?

The Senior Analyst, Ad Operations role sits within the Amex Ads Product & Operations team and reports to the Manager, Amex Ads Operations.

This individual will own the operational execution of advertising campaigns for third-party brands across American Express digital properties (e.g., Amex Travel, Resy, Amex App).

The Senior Analyst will manage campaigns throughout their lifecycle – from media plan validation and inventory forecasting through campaign setup, trafficking, optimization, reporting, and billing – ensuring campaigns launch accurately, deliver successfully, and comply with American Express standards.

This individual will also partner across Product, Engineering, Sales, and other teams to operationalize new advertising products and build scalable processes that support the continued growth of Amex Ads.

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