Senior Account Manager
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Key skills for this role
About the Role
noon seeks a Senior Account Manager for The Dubai Mall Online to manage and grow relationships with luxury and premium fashion brand partners. The role involves driving commercial performance, developing joint business plans, leading onboarding strategies, and collaborating with cross-functional teams.
Key Skills for This Role
Responsibilities
- Manage and grow relationships with key luxury and premium brand partners.
- Act as the senior point of contact for key brand partners, building trusted, long term strategic relationships.
- Drive commercial performance through assortment strategy, pricing optimization, and visibility planning.
- Develop and execute joint business plans with brands to achieve revenue and growth targets.
- Lead onboarding and launch strategy for new premium fashion brands entering the platform.
- Collaborate closely with merchandising, marketing, operations, and supply chain teams to ensure flawless execution of campaigns and product launches.
- Monitor key performance metrics (GMV, conversion, traffic, sell through rates) and provide strategic insights and recommendations to brand partners.
- Identify category growth opportunities and proactively recommend initiatives to expand brand presence and sales.
- Oversee execution of seasonal campaigns, exclusive drops, and promotional activities.
- Manage and resolve complex operational issues across catalog, pricing, content, logistics, and fulfillment.
- Conduct regular business reviews with senior stakeholders from brand partners.
- Ensure strong cross functional alignment across internal teams to deliver seamless brand experience.
Requirements
- 5+ years of experience in account management, sales, or business development within luxury, premium, or fashion retail.
- Strong background in luxury, premium fashion, or high end retail categories.
- Proven experience managing senior brand relationships and driving commercial outcomes.
- Strong understanding of digital commerce, marketplace dynamics, and online retail ecosystems.
- Excellent analytical skills with the ability to interpret data and translate insights into action.
- Strong stakeholder management and communication skills, including experience engaging senior external partners.
- Ability to operate effectively in a fast paced, high growth, and cross functional environment.
- Strong ownership mindset with excellent execution and problem solving abilities.
- Experience working with fashion brands, luxury retailers, or premium marketplaces is highly preferred.
Full Job Posting
About noon
- We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer centric.
- Our mission is to deliver to every door every day.
- We want to redefine what technology can do in this region, and we’re looking for a Senior Account Manager who can help us move even faster.
- noon’s mission: Every door, every day.
About Dubai Mall
- The Dubai Mall Online is the official digital platform of Dubai Mall, bringing together the mall’s iconic retail brands into a single online shopping destination.
- Powered by best in class e commerce technology, logistics, and customer experience capabilities, the platform enables customers to discover, shop, and receive products from multiple Dubai Mall retailers through a seamless digital journey.
- Joining The Dubai Mall Online offers a unique opportunity to help build and scale a high growth business from the ground up, working alongside some of the world’s most recognized brands while shaping the future of omnichannel retail in the GCC.
What you'll do
- Manage and grow relationships with key luxury and premium brand partners.
- Act as the senior point of contact for key brand partners, building trusted, long term strategic relationships
- Drive commercial performance through assortment strategy, pricing optimization, and visibility planning
- Develop and execute joint business plans with brands to achieve revenue and growth targets
- Lead onboarding and launch strategy for new premium fashion brands entering the platform
- Collaborate closely with merchandising, marketing, operations, and supply chain teams to ensure flawless execution of campaigns and product launches
- Monitor key performance metrics (GMV, conversion, traffic, sell through rates) and provide strategic insights and recommendations to brand partners
- Identify category growth opportunities and proactively recommend initiatives to expand brand presence and sales
- Oversee execution of seasonal campaigns, exclusive drops, and promotional activities
- Manage and resolve complex operational issues across catalog, pricing, content, logistics, and fulfillment
- Conduct regular business reviews with senior stakeholders from brand partners
- Ensure strong cross functional alignment across internal teams to deliver seamless brand experience.
What you'll need
- 5+ years of experience in account management, sales, or business development within luxury, premium, or fashion retail.
- Strong background in luxury, premium fashion, or high end retail categories
- Proven experience managing senior brand relationships and driving commercial outcomes
- Strong understanding of digital commerce, marketplace dynamics, and online retail ecosystems
- Excellent analytical skills with the ability to interpret data and translate insights into action
- Strong stakeholder management and communication skills, including experience engaging senior external partners
- Ability to operate effectively in a fast paced, high growth, and cross functional environment
- Strong ownership mindset with excellent execution and problem solving abilities
- Experience working with fashion brands, luxury retailers, or premium marketplaces is highly preferred
Who will excel?
- We’re looking for people with high standards, who understand that hard work matters.
- You need to be relentlessly resourceful and operate with a deep bias for action.
- We need people with the courage to be fiercely original.
- noon is not for everyone; readiness to adapt, pivot, and learn is essential.
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