Senior Account Manager – Digital Transformation & Experience Consulting
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Key skills for this role
About the Role
Primis seeks a Senior Account Manager for a 12-month contract to manage strategic client accounts in government and enterprise sectors in the UAE. You will build pipeline, lead proposals, and coordinate delivery teams.
Key Skills for This Role
Responsibilities
- Manage and grow strategic client accounts across government, semi government, and large enterprise sectors in the UAE
- Act as the main client interface for assigned accounts, building trusted relationships with senior stakeholders
- Build and manage a qualified pipeline of opportunities spanning digital transformation, customer experience, service design, and custom platform projects
- Lead or support development of proposals, presentations, commercial offers, and statements of work
- Translate client needs into clear scopes, deliverables, timelines, and commercial structures alongside internal teams
- Coordinate between clients and internal delivery teams, monitoring progress, risks, and milestones
- Support governance, status reporting, and stakeholder communication throughout project delivery
- Contribute to shaping client solutions across digital products, portals, customer journeys, and operating models
Requirements
- Fluent Arabic and English communication skills
- 10+ years in account management, client management, business development, or digital transformation delivery
- Strong track record working with government or semi government clients in the UAE
- Experience with large UAE brands, authorities, ministries, developers, or financial institutions
- Background in digital transformation, experience consulting, customer experience, or custom built digital platforms
- Strong proposal development, project scoping, and stakeholder management skills
- Proven ability to build pipeline and support revenue growth
Full Job Posting
Job Title & Industry
- Senior Account Manager – Digital Transformation & Experience Consulting
- Industry: Digital Transformation / Government & Enterprise Consulting
- Contract Duration: 12 months rolling
- Location: UAE
- Monthly Rate: 45,000 – 48,000 AED per month
The Role
- Manage and grow strategic client accounts across government, semi government, and large enterprise sectors in the UAE.
- Act as the main client interface for assigned accounts, building trusted relationships with senior stakeholders, procurement teams, and delivery sponsors.
- Build and manage a qualified pipeline of opportunities spanning digital transformation, customer experience, service design, and custom platform projects.
- Lead or support development of proposals, presentations, commercial offers, and statements of work.
- Translate client needs into clear scopes, deliverables, timelines, and commercial structures alongside experience, design, technology, and delivery teams.
- Coordinate between clients and internal delivery teams, monitoring progress, risks, and milestones to keep projects on track.
- Support governance, status reporting, and stakeholder communication throughout project delivery.
- Contribute to shaping client solutions across digital products, portals, customer journeys, and operating models.
Skills Needed
- Fluent Arabic and English communication skills.
- 10+ years in account management, client management, business development, or digital transformation delivery.
- Strong track record working with government or semi government clients in the UAE.
- Experience with large UAE brands, authorities, ministries, developers, or financial institutions.
- Background in digital transformation, experience consulting, customer experience, or custom built digital platforms.
- Strong proposal development, project scoping, and stakeholder management skills.
- Proven ability to build pipeline and support revenue growth.
- Confident, client facing presence with strong commercial awareness.
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