Senior Account Manager

Drive smooth platform onboarding for newly signed accounts, guiding them through the initial configuration phase.

Unblock operational jams across Legal, Compliance, Finance, Product, and Support teams to keep the client experience frictionless.

Track, follow up, and systematically document all client requests and feature updates inside CRM, JIRA, and Confluence.

Mentor and upskill internal team members, leading training sessions for new joiners and setting up peers for successful client-facing presentations.

Deliver crisp product upgrade presentations to clients, ensuring they understand our development roadmap and know how to use new functionalities.

Experience training or mentoring junior Account Managers.

Advanced skills in Microsoft Office (Excel modeling, PowerPoint client pitches).

A strong network of existing operator contacts in the iGaming industry.

Paid maternity/paternity leave + monthly childcare allowance.

20+ vacation days, unlimited sick leave, emergency time off.

Remote-first + tech support + coworking compensation.

Team events (online/offline/offsite).

Learning culture with internal courses + growth programs.

GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST : we’re open, honest, and have each other’s backs.

OWN YOUR GAME : we take initiative and own what we do.

ACCELER8 : we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED : we grow through challenges and stay curious.

BULLETPROOF : we’re resilient, ready, and always have a plan.