Senior Account Manager

Overview

Accountabilities

• In this role, you will drive the efficiency and effectiveness of account management operations while supporting creator growth, performance tracking, and cross-functional coordination.
• You will also play a key role in improving communication workflows, analytics systems, and monetization outcomes across the creator ecosystem.
• Build and optimize account management processes to improve communication, tracking, and operational efficiency.
• Gather and analyze creator and agency feedback to identify trends and translate insights into actionable improvements.
• Ensure high standards of creator performance, including content quality, engagement, and promotional consistency.
• Support and enhance creator-driven promotion strategies across multiple social platforms.
• Monitor weekly performance, posting consistency, and campaign delivery across creators.
• Coordinate cross-functional initiatives related to creator tools, analytics, and operational systems.
• Improve and unify creator analytics across internal tools, dashboards, and reporting systems.
• Oversee payout processes to ensure accuracy, transparency, and timely execution.
• Collaborate with product and operations teams to enhance creator-facing tools and workflows.

Requirements

• This role requires strong analytical, operational, and interpersonal skills, with the ability to manage complex workflows in a fast-paced, digital-first environment.
• The ideal candidate combines financial literacy, technical tool proficiency, and strong communication abilities to manage diverse stakeholders and improve performance outcomes.
• Strong proficiency in Excel (advanced formulas, pivot tables, reporting, dashboards) and financial operations tools such as 1C.
• Experience with digital platforms, AI tools, and analytics or visualization systems (e.g., Superset or similar).
• Familiarity with project management and collaboration tools such as Slack, Jira, or internal systems.
• Strong analytical mindset with the ability to interpret data and generate actionable insights.
• Excellent communication skills with strong emotional intelligence and stakeholder management ability.
• Ability to manage multiple priorities and solve operational issues under pressure.
• Strong adaptability to different markets, teams, and working cultures.
• Experience in account management, operations, or creator/partner ecosystems is highly valued.

Benefits

• Fully remote, full-time work opportunity.
• 28 days of annual vacation plus 7 wellness days per year.
• Financial support for professional training, conferences, and learning development.
• Corporate discounts for language learning programs.
• Health-related financial support or reimbursement options.
• Home office or co-working space reimbursement support.
• Employee referral bonuses and internal reward system with redeemable perks.
• Global, flexible, and collaborative work environment.

How Jobgether Works

Data Privacy Notice