Senior Account Manager
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Key skills for this role
Role Overview
Lead key client accounts and deliver integrated retail marketing and shopper marketing solutions across the region.
Own account relationships, project delivery, commercial performance, business growth, and junior team mentoring.
Key Skills for This Role
Full Job Posting
Role Overview
Lead key client accounts and deliver integrated retail marketing and shopper marketing solutions across the region.
Own account relationships, project delivery, commercial performance, business growth, and junior team mentoring.
Account and Client Management
- Own key client relationships as the main point of contact and trusted business partner.
- Understand client brands, business objectives, shopper needs, and retail environments.
- Build long-term relationships with clients and suppliers across the region.
Project Delivery
- Lead projects from brief to execution while meeting quality, timelines, budgets, and client expectations.
- Manage projects across POSM, in-store activations, shopper marketing, displays, events, and retail execution.
- Coordinate with creative, production, procurement, operations, and finance teams.
Commercial Responsibilities
- Prepare quotations, proposals, presentations, and commercial recommendations.
- Identify opportunities to grow existing accounts and develop additional client business.
- Monitor project profitability, budgets, commercial performance, forecasts, and reporting.
Team Leadership
- Lead and mentor Account Executives and junior team members.
- Identify challenges proactively and provide practical solutions before they affect clients or projects.
Required Qualifications
- At least three years of experience in account management.
- Strong client-facing, communication, project management, organizational, negotiation, and problem-solving skills.
- Ability to manage multiple priorities and work under pressure.
- Excellent English communication skills.
- Proficiency in Microsoft Office and presentation tools.
Preferred Qualifications
- Experience in retail marketing, shopper marketing, advertising, POSM, events, or a related agency environment.
- Strong understanding of retail and FMCG environments is an advantage.
Company Context
Brand Aid delivers retail marketing solutions across the Middle East and beyond.
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