Security Operations Manager

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

This is an exceptional opportunity to lead security operations at one of Australia's most dynamic entertainment and hospitality destinations.

As Security Operations Manager, you will be responsible for leading and managing Crown Melbourne's security operations, ensuring a safe, secure and welcoming environment for guests, team members and visitors. Reporting to the Head of Security, you will oversee operational performance, risk management, emergency preparedness and workforce leadership while driving exceptional customer experiences across the resort.

You will play a critical leadership role, partnering with internal and external stakeholders, including regulatory bodies, emergency services and contracted security providers, to maintain Crown's high standards of safety, compliance and operational excellence.

Lead the day-to-day operation of Crown Melbourne's security function, ensuring a safe, secure and welcoming environment for guests and team members.

Drive operational excellence through effective leadership, workforce planning and performance management.

Lead security risk management initiatives, identifying and mitigating potential threats across the business.

Oversee emergency management preparedness, incident response and recovery programs.

Build strong relationships with key internal stakeholders, regulators, emergency services and external security partners.

Provide strategic advice and support on security operations, risk management and compliance matters.