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Housekeeping Supervisor
Crown Resorts
Melbourne, AUS
Full-time
Mid · 3+ years experience
Onsite
Discovered 3 days ago
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Better begins here
Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The R ole
We’re looking for a dedicated and experienced Housekeeping Supervisor to join Towers Hotel’s dynamic Housekeeping team at Crown Melbourne. In this key role, you’ll lead and support a large team of Room Attendants to ensure our guest rooms and public areas consistently meet Crown’s premium standards of cleanliness and presentation.
You’ll oversee daily operations, conduct room inspections, coach team members and ensure compliance with health and safety protocols—all while driving service excellence and creating memorable guest experiences
Some responsibilities of the role will include, but are not limited to
- Lead and supervise housekeeping operations across guest rooms, corridors and service areas
- Conduct daily room inspections and ensure adherence to Crown’s brand standards
- Support training and development of team members, including onboarding and performance reviews
- Maintain high standards of cleanliness and presentation in public and back-of-house areas
- Collaborate with other hotel departments to ensure seamless service delivery
- Manage resources effectively to meet departmental objectives and sustainability goals
About You , y ou’ll bring
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