Security Officer
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Key skills for this role
About the Role
Sheraton is seeking a Security Officer to patrol property areas, monitor surveillance systems, and respond to incidents. The role requires maintaining safety, assisting guests, and completing incident reports.
Key Skills for This Role
Responsibilities
- Patrol all areas of the property and monitor CCTV, alarms, and fire life safety systems
- Respond to accidents, administer first aid/CPR, and contact EMS as needed
- Assist guests with room access and handle disturbances
- Complete incident reports and maintain confidentiality of security documents
- Conduct daily hazard inspections and investigate incidents
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- Ability to stand, sit, or walk for extended periods
- Ability to lift up to 50 pounds unassisted and up to 75 pounds with assistance
- Must be able to obtain any required licensing/registration
Full Job Posting
Position Summary
- Patrol all areas of the property; assist guests with room access.
- Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.
- Lock property entrances when required.
- Conduct daily physical hazard inspections.
- Respond to accidents, contact EMS or administer first aid/CPR as required.
- Assist guests/employees during emergency situations.
- Notify appropriate individuals in the event of accidents, attacks, or other incidents.
- Defuse guest/employee disturbances.
- Call for outside assistance if necessary.
- Complete incident reports to document all Security/Loss Prevention related incidents.
- Handle all interruptions and complaints.
- Resolve safety hazard situations.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
Additional Requirements
- Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Comply with quality assurance expectations and standards.
- Stand, sit, or walk for an extended period of time.
- Read and visually verify information in a variety of formats.
- Visually inspect tools, equipment, or machines.
- Enter and locate work related information using computers and/or point of sale systems.
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