Outside Catering Supervisor
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Key skills for this role
About the Role
Sheraton in Doha is hiring an Outside Catering Supervisor to oversee banquet events, ensure staff coordination, and maintain quality standards. Candidates need at least 1 year of related work experience and 1 year of supervisory experience.
Key Skills for This Role
Responsibilities
- Ensure staff is working together as a team
- Inspect grooming and attire of staff and rectify any deficiencies
- Communicate with guests, other employees, or departments to ensure guest needs are met
- Respond to and try to fulfill any special banquet event arrangements
- Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment
- Inspect and maintain table set ups for cleanliness, neatness and agreement with group requirements and company standards
- Document pertinent information in appropriate department logbook
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
Requirements
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- At least 1 year of supervisory experience
- Ability to lift and carry objects up to 50 pounds without assistance and up to 75 pounds with assistance
- Ability to stand, sit, or walk for extended periods
Full Job Posting
Position Summary
- Ensure staff is working together as a team.
- Inspect grooming and attire of staff and rectify any deficiencies.
- Communicate with guests, other employees, or departments to ensure guest needs are met.
- Respond to and try to fulfill any special banquet event arrangements.
- Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment.
- Inspect and maintain table set ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems.
- Document pertinent information in appropriate department logbook.
Management Duties
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
- Develop and maintain positive working relationships with others, and support team to reach common goals.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
- Ensure adherence to quality expectations and standards.
Physical Requirements
- Read and visually verify information in a variety of formats (e.g., small print).
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand eye coordination.
- Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None
About Sheraton
- Sheraton Hotels & Resorts is a global community with over 400 locations, committed to delivering engaging experiences and thoughtful service.
- Marriott International is an equal opportunity employer.
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