SDR Manager
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Key skills for this role
About the Role
Avoca is hiring an SDR Manager to own a pod of SDRs and a team lead, driving SQO volume and quality through coaching, call reviews, and performance management. The role requires 2+ years managing an SDR/BDR team in B2B SaaS, fluency with modern sales stack, and a hands-on coaching style.
Key Skills for This Role
Responsibilities
- Own a pod of SDRs and a team lead: run day to day coaching, 1:1s, and performance management
- Drive SQO volume and quality against monthly and quarterly targets
- Run weekly call reviews using call intelligence platform (Attention)
- Own ramp for new SDR hires by building shadowing plan and certifying reps in first 30 days
- Partner with AE leadership to keep SDR to AE handoff tight
- Build and iterate outbound sequences and messaging with Marketing
- Report weekly on pipeline generation, SQO conversion, and rep level performance to VP Sales
- Partner with SDR Manager to keep coaching standards, tooling, and process consistent across pods
Requirements
- 2+ years managing an SDR/BDR team in B2B SaaS, ideally at a high growth startup
- Track record of hitting or exceeding SQO/pipeline targets with a team of 5+ reps
- Hands on coaching style with regular call recordings and live coaching sessions
- Fluency with modern sales stack: CRM (HubSpot or similar), call intelligence (Gong, Attention, or similar), sequencing tools
- Experience hiring and ramping SDRs from scratch
- Data fluency: comfortable pulling and presenting pipeline and conversion numbers
- In office five days a week in NYC
Full Job Posting
About Avoca
- Avoca is transforming how home service companies engage with their customers with AI powered conversational agents.
- Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, with $125M raised and $1B valuation.
- Grew 10x in 2025 and scaled to 130+ employees across NYC headquarters and Santa Barbara office.
What You'll Do
- Own a pod of SDRs and a team lead: run their day to day coaching, 1:1s, and performance management
- Drive SQO volume and quality against monthly and quarterly targets, holding the line on our SQO Qualification Guide rather than raw activity counts
- Run weekly call reviews using our call intelligence platform (Attention), and turn what's working into repeatable technique and kill what isn't
- Own ramp for new SDR hires in your pod by building the shadowing plan and certify reps in their first 30 days
- Partner with AE leadership to keep the SDR to AE handoff tight, with fewer stalled or disputed SQOs, faster ramp for new AE pods
- Build and iterate outbound sequences and messaging with Marketing as new segments and verticals open up
- Report weekly on pipeline generation, SQO conversion, and rep level performance to our VP Sales
- Partner with our SDR Manager to keep coaching standards, tooling, and process consistent across both pods
What You'll Bring
- 2+ years managing an SDR/BDR team in B2B SaaS, ideally at a high growth startup
- A track record of hitting or exceeding SQO/pipeline targets with a team of 5+ reps
- A hands on coaching style: you're in call recordings and live coaching sessions every week, not just watching a dashboard
- Fluency with a modern sales stack: CRM (HubSpot or similar), call intelligence (Gong, Attention, or similar), sequencing tools
- Comfort setting and holding a qualification bar even when it creates short term friction with reps or AEs
- Experience hiring and ramping SDRs from scratch: you know what a strong first 30 days looks like
- Data fluency: comfortable pulling and presenting your own pipeline and conversion numbers without waiting on RevOps
- Nice to have: home services, contractor, or vertical SaaS background; experience scaling a team through a Series B or similar growth stage
Benefits
- Comprehensive medical, dental, and vision insurance
- Company sponsored 401(k) through Vestwell
- Flexible PTO plus U.S. federal holidays
- Company wide off sites
- Daily in office lunch through Parkday
- Dinner covered when working late
- Commuter benefits and late night rideshare
- Standing desks and workspace accommodations available on request
- All core tools and software provided
Compensation
- Base salary: $120,000 $140,000
- Equity offered
- Commission offered
- Total compensation package includes base salary, variable tied to team attainment, equity, and benefits
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