SDM Training - RCM

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve.

We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it.

Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.

Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care.

Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change.

To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.

Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.

Join our team as the expert you are now and create your future.

• Design, Deliver & Oversee new-hire onboarding, lateral, role-based refresher and leadership training programs
• Partner with Ops leaders for training aligned to business metrics (quality, productivity, SLA performance)
• Design and standardize SOP-driven, competency-based training modules across client accounts.
• Manage a team of RCM trainers; coach and mentor them.
• Support transitions, client ramp-ups, and strategic capability-building projects.
• Drive content digitization (e-learning, microlearning, scenario-based modules)
• Create and maintain dashboards for training effectiveness, speed-to-proficiency, and knowledge retention.
• Ensure audit-readiness of training documentation and process certifications.
• Integrate AI and automation readiness into the training framework, upskilling staff to effectively work alongside emerging technologies; develop training on system usage, exception handling, and oversight of automation to ensure optimal adoption and performance. Team Management