SAP ERCS Associate Director

Atleast 12 years of experience in the Utilities sector, with deep expertise in Energy Retail, Customer Operations, and Meter-to-Cash transformation .

Extensive experience leading large-scale transformation programs , including SAP CIS implementations and broader customer and billing modernization initiatives.

Proven ability tooperateas a senior client advisor , with a track record of building and sustaining relationships with executive stakeholders and influencing strategic decisions.

Strong consulting and commercial acumen , including experience leading complex engagements, managing P&L, and delivering measurable business outcomes.

Deepexpertisein digital transformation and customer experience , including the application of data, analytics, and AI to drive operational and customer-centric improvements.

Demonstrated ability to originate and close new business , contributing to revenue growth and expansion of client accounts.

Exceptional communication and storytelling skills , with the ability to distill complex topics into clear, compelling narratives for executive audiences.

Experience leading and developing senior teams , with a focus on coaching, mentorship, and building inclusive, high-performance environments.

Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience)

You are recognized as a market leader or subject matter expert in Energy Retail or Customer Transformation, with external visibility (e.g., publications, speaking engagements, industry forums).

You have a strong network of senior industry relationships and a demonstrated ability to convert those relationships into business opportunities.

You have led end-to-end transformation efforts , including business case development, operating model design, agile delivery, and large-scale change management.

You bring experience in Data & AI, GenAI, or advanced analytics applied to customer operations, billing, or service transformation.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.

See more information on our benefits here: U.S. Employee Benefits | Accenture

Role Location Annual Salary Range California $163,000 to $434,000 Cleveland $150,900 to $347,200 Colorado $163,000 to $375,000 District of Columbia $173,500 to $399,300 Illinois $150,900 to $375,000 Maine $138,800 to $319,400 Maryland $163,000 to $375,000 Massachusetts $163,000 to $399,300 Minnesota $163,000 to $375,000 New York $150,900 to $434,000 New Jersey $173,500 to $434,000 Virginia $150,900 to $399,300 Washington $173,500 to $399,300

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