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indeed

Salon Receptionist

The Wave Lounge Beauty Spa
Abu Dhabi, UAE
Fulltime, Contract
Onsite
Discovered 3 weeks ago
Customer ServiceAppointment ManagementCommunicationMultitaskingEnglishSales
Free

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Customer ServiceAppointment ManagementCommunication
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Overview

The Wave Lounge Beauty Spa seeks a friendly, professional Salon Receptionist to manage appointments, client inquiries, and payments while providing excellent customer service. The ideal candidate will have previous experience in a similar role, excellent communication skills, and the ability to work

Key Responsibilities

  • Welcome and assist clients in a warm and professional manner.
  • Manage appointments, bookings, cancellations, and rescheduling.
  • Answer phone calls, WhatsApp messages, and client inquiries promptly.
  • Coordinate with hairstylists, nail technicians, therapists, and other salon staff.
  • Maintain accurate client records and appointment schedules.
  • Process payments, invoices, and daily cash/card transactions.
  • Promote salon services, packages, memberships, and promotions.
  • Follow up with clients regarding appointments and future bookings.
  • Handle customer concerns professionally and escalate issues when necessary.
  • Maintain a clean, organized, and welcoming reception area.
  • Support daily administrative and operational tasks as required.

Requirements

  • Previous experience as a Salon Receptionist, Front Desk Receptionist, or Customer Service Representative is preferred.
  • Excellent communication and interpersonal skills.
  • Professional appearance and positive attitude.
  • Good organizational and multitasking abilities.
  • Basic computer and booking-system knowledge.
  • Ability to work under pressure in a fast-paced salon environment.
  • Good English communication skills; additional languages are an advantage.
  • Strong customer-service and sales skills.

Preferred Candidate

  • A proactive, presentable, and energetic individual who enjoys interacting with clients and can efficiently manage multiple tasks while maintaining a high standard of customer service.

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