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indeed

Salon Manager & Receptionist

Aligned L.L.C-FZ
Dubai, UAE
Full Time
Manager
Onsite
AED 5,500/month / month
1 months ago
Salon OperationsTeam ManagementCustomer ServiceSales ConversionBooking SystemsFresha
Free

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Key skills for this role

Salon OperationsTeam ManagementCustomer Service
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Overview

  • Our client is seeking a polished, proactive, and highly organized Salon Manager to oversee daily salon operations while also managing front desk and client facing responsibilities.
  • This is a hands on role ideal for an experienced salon professional who can bring structure, consistency, and strong client service to a growing beauty business in Dubai.

Key Requirements

  • Prior salon experience is mandatory
  • Strong understanding of salon operations, pricing, and service flow across hair, nails, facials, and related services
  • Experience managing or coordinating salon teams preferred
  • Excellent English communication skills
  • Strong front desk, client handling, and sales conversion abilities
  • Confident handling walk ins, bookings, inquiries, and client expectations
  • Highly organized, proactive, reliable, and detail oriented
  • Comfortable using booking systems such as Fresha preferred
  • Strong WhatsApp communication skills — fast, structured, and professional
  • Ability to manage leads, spreadsheets, and basic admin tasks
  • Comfortable supporting social media through daily stories and in salon content
  • Mature, composed, and able to handle pressure or conflict calmly

Key Responsibilities

  • Manage and coordinate a team of 10–12 salon staff
  • Oversee day to day salon operations and ensure smooth service flow
  • Handle staff scheduling, operational issues, and daily team coordination
  • Ensure consistency across salon services including hair, nails, and other treatments
  • Act as the first point of contact for clients, walk ins, and inquiries
  • Manage bookings, calendars, client flow, and front desk communication
  • Handle WhatsApp and phone communication professionally
  • Build trust with clients and improve lead to booking conversion rates
  • Communicate service value clearly, especially for premium treatments
  • Manage client expectations in a price sensitive market
  • Maintain consistent messaging using scripts and service information
  • Keep track of salon pricing, services, and client follow ups

Compensation

  • Pay: AED 5,500.00 AED 6,000.00 per month

Work Location

  • In person

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