Salesforce Development Tech Lead

Position Responsibilities

• Lead, mentor, and grow a team of approximately six Salesforce Engineers (Administrators and Developers), fostering a culture of ownership, career growth, and continuous improvement.
• Act as direct manager in a matrixed in-house / consultant / onshore / offshore framework, coordinating with a USA-based team and supporting USA-based customers.
• Remain hands-on building out Salesforce features across configuration and code: Apex classes and triggers, Flows, SOQL/SOSL, and Lightning Web Components (LWC).
• Serve as gatekeeper for declarative-first solutioning, drawing a clear line between declarative configuration and programmatic code in line with Salesforce's guiding principles; refactor to declarative solutions such as Flows where appropriate.
• Own and continuously improve the SDLC, leveraging a third-party Salesforce-focused DevOps tool (Gearset or Copado) and code repositories such as GitHub for source control, CI/CD, release management, and multi-environment (sandbox/production) strategy.
• Build integrations between Salesforce and external applications using REST/SOAP APIs, Bulk and Streaming APIs, Outbound Messaging, OAuth, and SSO; work with integration and ETL tooling such as Workato to move data between Salesforce and connected systems.
• Adhere to and enforce code standards and Apex design patterns; lead code reviews, mentoring, and policy governance to keep solutions well-structured, maintainable, and scalable.
• Understand Salesforce platform capabilities, governor limits, and limit-informed development best practices.
• Provide high availability for error resolution and technical support at Tier 2 and Tier 3 levels; serve as an escalation point and drive issues to closure.
• Assist with release process and coordination; support documentation of configurations and releases in knowledge repositories.
• Participate in daily Scrum and Agile ceremonies as an active team member; encourage addressing technical debt and contribute to strategic technology planning.
• Leverage AI where appropriate to accelerate development, testing, and support, consistent with Deltek's AI-forward approach.
• Collaborate with business stakeholders to understand pain points and deliver impactful, scalable solutions.