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Salesforce BSA

Cognizant
Toronto, CAN
Full Time
Mid
Yesterday
SalesforceRequirements GatheringUser StoriesProcess FlowsAgileScrum
Free

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SalesforceRequirements GatheringUser Stories
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Job Overview

  • Looking for a Salesforce BSA to work with business and technical teams to gather requirements, design solutions, and support delivery on Salesforce projects.

Key Responsibilities

  • Strong experience in Salesforce.
  • Gather and document requirements, user stories, and process flows.
  • Work with developers/architects to deliver scalable solutions.
  • Support UAT, testing, and production validation.
  • Experience in Agile/Scrum environment.
  • Good understanding of integrations.
  • Strong stakeholder communication and coordination skills.
  • Exposure to reporting, dashboards, and data analysis.
  • Salesforce certifications.
  • Banking / Financial Services domain experience.

Qualifications

  • 5+ years as BA/BSA.
  • 4+ years of Salesforce experience.
  • Experience with tools like JIRA, Confluence.
  • Strong communication and analytical skills.

Salary And Other Compensation

  • Applications will be accepted until 07/24/2026.
  • The annual salary for this position is between CAD 60,000– CAD 95,000 CAD depending on experience and other qualifications of the successful candidate.
  • This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits

  • Medical/Dental/Vision/Life Insurance.
  • Paid holidays plus Paid Time Off.
  • 401(k) plan and contributions.
  • Long term/Short term Disability.
  • Paid Parental Leave.
  • Employee Stock Purchase Plan.

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