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Sales Support Executive

Vibes Staffing
Dubai, UAE
Contract
Entry
Onsite
Discovered 1 weeks ago
Credit controlAccounts receivableDebt collectionInvoice managementAccounting softwareCRM systems
Free

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Credit controlAccounts receivableDebt collection
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About the Role

The role supports WHX Healthcare by managing outstanding invoices, debt recovery, and professional client relationships.

The position reports to the Head of Sales for WHX Healthcare.

The project is WHX Healthcare at Informa Markets.

Contract and Schedule

  • The contract starts immediately and runs until 4 February 2027.
  • Working hours are Monday to Friday, 9:00 AM to 6:00 PM, with weekends off.

Debt Collection and Invoice Management

  • Monitor and manage the accounts receivable ledger for timely collection of outstanding payments.
  • Contact clients about overdue invoices and escalate problematic accounts when necessary.
  • Identify potential bad debts and recommend appropriate action.
  • Maintain confidentiality of sensitive financial information.

Client Relationship Management

  • Build and maintain professional client relationships while pursuing outstanding payments.
  • Respond to invoice, statement, and payment-term queries in a timely and diplomatic manner.
  • Liaise with sales and credit control teams to resolve billing disputes and queries.

Reporting and Compliance

  • Maintain accurate records of collection activities, communications, and account statuses.
  • Generate and interpret reports covering DSO, collection rates, and overdue debt recovery.
  • Ensure collection activities comply with legislation and company policies.

What the Employer Seeks

  • Candidates need 1–2 years of credit control, accounts receivable, or collections experience.
  • Experience with accounting software such as SAP, QuickBooks, Xero, or a similar system and CRM systems is required.
  • Microsoft Excel proficiency, financial reporting ability, numerical skills, and data entry skills are required.
  • The role requires strong communication, negotiation, diplomacy, attention to detail, and independent time management.

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