Key Account Manager
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Key skills for this role
Role Overview
The Key Account Manager will join the Commercial Partnership Team in Abu Dhabi.
The role manages existing client accounts, drives revenue growth, develops new business, and serves as the primary client contact.
The position supports events and experiential work in a fast-paced, relationship-oriented commercial environment.
Key Skills for This Role
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About Vibes Events
Vibes Events is an Abu Dhabi-based events and experiential staffing company delivering large-scale programmes across the UAE and wider region.
The company works with government entities, exhibitions, and brands and is expanding its commercial team.
About the Role
The Key Account Manager will join the Commercial Partnership Team in Abu Dhabi.
The role manages existing client accounts, drives revenue growth, develops new business, and serves as the primary client contact.
The position supports events and experiential work in a fast-paced, relationship-oriented commercial environment.
Location and Schedule
- The role is based in Abu Dhabi, UAE, within the Commercial Partnership department.
- Working hours are Monday to Saturday, 9:00 AM to 6:00 PM, with alternate Saturdays off.
Account Management and Sales
- Manage existing client accounts and provide responsive, value-added service to support client retention.
- Achieve monthly, quarterly, and annual sales and revenue targets through outreach, meetings, and proposals.
- Pursue new business across events, activations, sponsorship, and partnership revenue streams.
- Prepare client proposals, presentations, and commercial offers and support pitch development.
Pipeline and Commercial Management
- Maintain an active sales pipeline, generate leads, and keep CRM records and forecasts up to date.
- Support negotiation of pricing and commercial terms within company approval processes and profitability expectations.
- Coordinate invoice requests with Finance and follow up on purchase orders and payment timelines.
Delivery and Collaboration
- Coordinate between clients and delivery teams so projects are scoped, briefed, budgeted, and timed realistically.
- Lead internal briefings and monitor project progress through delivery.
- Work with commercial, marketing, operations, HR, finance, and project teams to align commitments and delivery.
- Develop strategic account plans and identify long-term partnership and retainer opportunities.
Candidate Requirements
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 5–7 years of experience in sales, account management, or business development.
- Events, experiential, or marketing industry experience is advantageous.
- CRM familiarity, sales process knowledge, negotiation ability, and strong English communication skills are required.
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