Sales Service Representative II (Consumer Fragrance)
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Key skills for this role
About the Role
IFF is seeking a Sales Service Representative for its scent division in Dubai to provide customer support and build relationships. The role requires excellent interpersonal and organizational skills, with 2+ years of sales service or supply chain customer service experience.
Key Skills for This Role
Responsibilities
- Build customer relationships at relevant levels and provide customer support for issues with maximum efficiency and accuracy
- Demonstrate excellent organizational and project coordination skills
- Prioritize tasks effectively and manage pressure to meet deadlines
Requirements
- University degree
- 2+ years of previous Sales Service and/or Supply Chain Customer Service Experience
- English and any local language relevant for role
- Computing skills (Word, Excel, PowerPoint); SAP
- Financial skills (quotes/pricing/budgeting & forecasting processes)
Full Job Posting
Job Summary
- Looking for a role that challenges you while making an impact on products people use every day?
- We are looking for a talented Sales Service Representative to be based here in our Dubai offices, UAE!
- IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences.
Where You'll Make a Difference
- Demonstrate excellent interpersonal skills by building customer relationships at relevant levels and providing customer support for issues with maximum efficiency and accuracy.
- Excellent organizational and project coordination skills along with the ability to prioritize tasks effectively and manage pressure to meet deadlines.
- Make good decisions based upon a mixture of data, analysis, experiences & people's opinion.
- Solve situations with minimum noise and without damaging relationship; diplomatic.
- Ability to react well when exposure to new tasks that build new skills.
- Provide assertive information, briefly.
- Use time effectively and efficiently; concentrate efforts on the more important priorities.
- Knows about how organization works (who to go to within).
- Acts with customers in mind, be customer oriented and responsive.
- Relates well to all kinds of people; interact positively and work effectively with others.
- Ability to negotiate in tough situations, with both internal and external groups.
What Makes You the Right Fit?
- Background/Academic Qualification: University degree
- 2+ years Experience: Previous Sales Service and/or Supply Chain Customer Service Experience
- Foreign Languages: English and any local language relevant for role
- Computing skills (Word, Excel, PowerPoint); SAP
- Financial Skills (quotes/pricing/budgeting & forecasting processes)
How Would You Stand Out?
- Excellent communication skills
- Open personality with an agile, flexible approach
- Passionate, persistent but above all a good listener
Why Choose Us?
- Fantastic opportunity to become part of our fast moving, creative and innovative team!
- Professional onboarding process
- Ability to work with multiple disciplines in a dynamic, global environment
- Training opportunities
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