Sales Service Representative II (Consumer Fragrance)

Job Summary

Where You'Ll Make A Difference

• As a Sales Service Representative for the scent division you will demonstrate excellent interpersonal skills by building customer relationships at relevant levels and providing customer support for issues with maximum efficiency and accuracy.
• You will also have excellent organizational and project coordination skills along with the ability to prioritize tasks effectively and manage pressure to meet deadlines.
• STRATEGIC SKILLS
• Make good decisions based upon a mixture of data, analysis, experiences & people's opinion.

Problem Solving

• Solve situations with minimum noise and without damaging relationship; diplomatic.

• ORGANIZATIONAL POSITION SKILLS

• Ability to react well when exposure to new tasks that build new skills.
• OPERATING SKILLS
• Provide assertive information, briefly.

Time Management

• Use time effectively and efficiently. Concentrates efforts on the more important priorities

• ORGANIZATIONAL POSITIONING SKILLS

• Knows about how organization works (who to go to within)

• PERSONAL AND INTERPERSONAL SKILLS

• Acts with customers in mind, be customer-oriented and responsive.

Interpersonal Savvy

• Relates well to all kinds of people. Interact positively and work effectively with others through good verbal and non-verbal communication, listening and assertiveness.
• Ability to negotiate in tough situations, with Both internal and external groups.
• What Makes You the Right Fit?
• Background/Academic Qualification: University degree
• 2+ years Experience: Previous Sales Service and/or Supply Chain Customer Service Experience
• Foreign Languages: English and any local language relevant for role
• Computing skills (Word, Excel, Powerpoint); SAP
• Financial Skills (quotes/ pricing/ budgeting & forecasting processes)
• How Would You Stand Out?
• Excellent communication skills
• Open personality with an agile, flexible approach
• Passionate, persistent but above all a good listener
• Why Choose Us?
• Fantastic opportunity to become part of our fast-moving, creative and innovative team!
• Professional onboarding process
• Ability to work with multiple disciplines in a dynamic, global environment
• Training opportunities
• We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy.
• At IFF, we believe that your uniqueness unleashes our potential.
• We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status.
• We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
• Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more