Sales Manager - Leisure
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Key skills for this role
About the Role
Kempinski Hotels seeks a Leisure Sales Manager to drive room revenue and market share in the leisure travel segment. The role involves managing relationships with tour operators, OTAs, and consortia, developing strategic sales plans, and representing the hotel at trade shows.
Key Skills for This Role
Responsibilities
- Maintain and grow relationships with existing leisure accounts and prospect new business opportunities
- Negotiate annual wholesale and FIT contracts with competitive pricing aligned with revenue management strategies
- Monitor competitor strategies, market trends, and leisure travel patterns to adjust sales tactics
- Represent the hotel at major travel trade shows (e.g., ITB, WTM, ILTM) and conduct sales missions
- Collaborate with Revenue Management and Marketing teams to create leisure packages and promotions
- Organize and host FAM trips for travel agents, wholesalers, and media
- Track production of leisure accounts, analyze ROI, and provide forecast reports to Director of Sales & Marketing
Requirements
- 3 5 years of hotel sales experience in the leisure segment
- Experience in Qatar market
- Established network of contacts among luxury travel advisors, consortia, and international tour operators
- Proficiency with PMS (Opera), CRS, and CRM tools (Salesforce, Delphi)
- Exceptional negotiation, presentation, and interpersonal skills
- Willingness to travel extensively
Full Job Posting
Job Summary
- The Leisure Sales Manager is responsible for driving room revenue and market share within the leisure travel segment.
- Manages relationships with Wholesale Tour Operators, OTAs, Retail Travel Agents, Consortia, and Tourism Boards.
- Develops and implements strategic sales plans to maximize occupancy and revenue, particularly during off peak periods.
Key Responsibilities
- Maintain and grow relationships with existing leisure accounts while aggressively prospecting new business opportunities globally and regionally.
- Negotiate annual wholesale and FIT contracts, ensuring competitive pricing aligned with revenue management strategies.
- Monitor competitor strategies, market trends, and leisure travel patterns to identify new niches and adjust sales tactics.
- Represent the hotel at major international and domestic travel trade shows (e.g., ITB, WTM, ILTM) and conduct targeted sales missions.
- Work closely with Revenue Management and Marketing teams to create enticing leisure packages, promotions, and tactical campaigns.
- Organize and host FAM trips for travel agents, wholesalers, and media to showcase the property's unique selling points.
- Track production of all leisure accounts, analyze ROI on marketing actions, and provide regular forecast reports to the Director of Sales & Marketing.
Required Skills & Qualifications
- 3–5 years of experience in hotel sales with a proven track record in the leisure segment.
- Experience in Qatar market is a must.
- Established, active network of contacts among luxury travel advisors, consortia, and international tour operators.
- Proficiency with PMS (Opera), CRS, and CRM tools (e.g., Salesforce, Delphi).
- Exceptional negotiation, presentation, and interpersonal skills. Multi lingual capabilities are a major plus.
- Willingness to travel extensively for client meetings, trade shows, and industry events.
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