Sales Manager - Dubai Mall Fashion

Overview

• *CHANEL continuously evolves in its search for perfection.
• In a demanding and constantly evolving context, the Sales Manager manages a team of versatile Fashion advisers with a strong stylistic sensitivity.*
• *Highly present on the floor, he/she follows his team in the different universes of the boutique to support them on a daily basis in their role as a true ambassador of Style and Brand Image and thus contributes to making CHANEL the ultimate reference in luxury.*
• *Combining strong leadership, a strong team spirit, a passion for Fashion and a strong results orientation and business acumen, the Sales Manager develops the individuals potential, excellence of the customer experience of his/her team and paves the way for success of his/her business activity.*
• *Enthusiastic, pro-active and attentive, he/she works closely with the Client Experience Manager team and the Boutique management and thus promotes collaboration and the successful achievement of results.*
• Reporting to the Deputy Boutique Manager, you will contribute to the success of the boutique through ensuring excellent client experience, demonstrating proper planning, follow up and efficient leadership.
• The Sales Manager develops the potential of each individual team member and paves the way for success of his/her business activity.
• As a true ambassador of Style and Brand Image, the Sales Manager contributes to making CHANEL the ultimate reference in luxury.
• Your main responsibilities are:
• Managing a team of Fashion Advisors
• Ensure the teams proper understanding and deployment of the House's strategy.
• Coach the team to bring it to a high level of style expertise and client experience.
• Federate and motivate the team towards the achievement of commercial objectives via regular one-to-one follow-up meetings.
• Maximize the potential of the individual, define the priority actions of individual skills development, and monitor them while ensuring regular communication to the Deputy Manager on this topic.
• Driving the business and managing an activity
• In collaboration with Deputy Manager contribute to the development and implementation of the boutique overall business strategy.
• Oversee the compliance with Boutique procedures and the Boutique Charter.
• Pro-actively propose suggestions for a better client experience and boutique operational efficiency.
• Manage and monitor sales of an activity to ensure strong progress towards the goal.
• Assist in buying of the collections for the boutique while respecting the budget, the guidelines and the one boutique one story.
• Perform quantitative analyses to make recommendations related to business and product strategy.
• Set up action plans aimed at developing business and performance of his activity.
• Make regular reports to the Boutique Management.
• Ensure the visibility of the product line in collaboration with Visual Merchandising.
• Optimize inventory management and follow sell-through and inventory objectives for his category.
• Being an ambassador of the brand
• With clients ensure consistent delivery of client experience in line with the brand guidelines and participation in client events.
• Always embody the environmental and societal values of the House and acts as an ambassador of the house.
• Use Chanel Brand Image as a filter in decision making.
• You are energised by:
• You are results driven with excellent communication skills and strong leadership capabilities.
• Your solution-oriented and detail-oriented mindset in addition to your empathetic approach in complex and ever-changing environment.
• You are driven by developing people and supporting teams to grow and succeed together.
• You will bring:
• Natural leadership and strong managerial skills Curiousity and innovative thinking.
• Comfortable in the field of coaching and formalizing individual action plans for development of his team
• Exemplarity, accuracy and detail-oriented mindset.
• Knowledge of fashion, style and current trends.
• Intercultural openness.
• Excellent spoken and written English skills are a must.
• Position based in Dubai Mall