Sales Executive

Overview

• We're building something different at Fortis — a fintech that puts software, loyalty, and payments in one place for small and medium businesses across the UAE.
• We're growing fast, and we're looking for a driven Sales Executive (Payments) to join our payments acquisition team.
• You'll be handling inbound merchant leads, qualifying them fast, and closing payment acquiring deals remotely.
• What you'll be doing
• Contacting inbound leads within defined SLA and qualifying merchants on processing volume, current acquiring setup, and settlement needs
• Delivering clear, confident payments pitches — MDR, settlement speed, acceptance methods, onboarding timelines
• Closing payment acquiring deals remotely across phone and digital channels
• Routing complex or enterprise-volume deals to the right teams with clean handover documentation
• Keeping CRM records accurate and pipeline healthy — lead status, call notes, closed/lost reasons
• Hitting monthly targets for won deals and lead-to-won conversion rate
• What we're looking for
• We're open to a range of backgrounds — here's what matters most:
• 1–3 years of experience in a customer-facing role — payments sales, merchant acquiring, bank sales, or customer service / technical support in fintech or banking
• Understanding of basic payments concepts: MDR, interchange, settlement cycles — or genuine eagerness to learn them fast
• Confident on the phone, comfortable handling objections, and able to run a full sales conversation independently
• Disciplined with CRM and process — you follow up, you document, you don't let leads go cold
• Arabic, Hindi, Urdu, or Malayalam speaker is a strong plus
• No prior payments experience?
• If you've worked in a fast-paced customer-facing environment — bank call center, technical support, customer success — and you're hungry to move into sales, we'd also love to hear from you.
• What we offer
• Competitive base + performance-based commission
• Medical insurance
• Visa support
• Central Dubai office (World Trade Centre)
• As part of our recruitment process, we process candidate personal data for recruitment and selection purposes.
• This may include recording or transcription of interviews, AI-assisted summarisation of interview notes, and storage of candidate information in our applicant tracking system.
• These tools support our recruitment team and do not make final hiring decisions without human review.
• We retain candidate information only for as long as necessary for the relevant recruitment process, unless you separately agree that we may keep your details for future opportunities.
• By submitting your application, you acknowledge that your personal data will be processed in accordance with this notice.