Sales Executive

About the Role

Sales and Business Development

• Conduct field visits to identify and acquire new customers.
• Develop opportunities across corporate, government, education, healthcare, hospitality, and SME sectors.
• Identify, develop, and maintain strategic customer accounts.
• Generate prospects through market visits, networking, referrals, cold calling, and other business-development activities.
• Recommend suitable printing products and Managed Print Services solutions based on customer requirements.
• Conduct product presentations and demonstrations.
• Manage the complete sales cycle through order confirmation.
• Prepare proposals and quotations, negotiate commercial terms, and protect company profitability.
• Follow up on opportunities and achieve monthly, quarterly, and annual sales targets.

Customer Relationships

• Build and maintain relationships with new and existing customers.
• Understand current and future printing requirements.
• Provide responsive customer service throughout the sales process.
• Follow up after delivery or implementation to ensure customer satisfaction.
• Identify upselling and cross-selling opportunities within existing accounts.
• Address customer queries and coordinate timely resolution with internal teams.

Market and Product Knowledge

• Develop knowledge of printing products, MFPs, printers, and Managed Print Services.
• Stay updated on market trends, competitor activities, product developments, and pricing.
• Gather market intelligence and customer feedback and share relevant insights with management.
• Participate in product and sales training programs.

Sales Administration and Reporting

• Maintain an accurate sales pipeline and customer database.
• Provide accurate sales forecasts to management.
• Complete daily, weekly, and monthly sales activity reports.
• Track opportunities, quotations, orders, and sales achievements.
• Coordinate with Technical, Logistics, Finance, and After-Sales teams for order fulfillment.
• Support timely payment collection with internal teams.

Qualifications and Experience

• A bachelor's degree, master's degree, or diploma in Business Administration, Marketing, Sales, or a related field is required.
• 2–3 years of sales experience is required.
• Experience in printing products, printers or MFPs, Managed Print Services, document solutions, or B2B technology products is preferred.
• Previous field-sales or business-development experience is highly preferred.
• UAE market experience and a valid UAE driving licence are preferred.
• Excellent written and spoken English is required.

Key Skills and Competencies

• Strong sales, business development, customer relationship, networking, and prospecting skills are required.
• Customer needs assessment and solution-selling skills are required.
• Excellent communication and presentation skills are required.
• Strong negotiation and persuasion skills are required.
• Planning, organization, and time-management skills are required.
• The ability to work independently and as part of a team is required.
• A results-oriented approach focused on sales targets is required.

What the Company Offers

• Company-provided mobile SIM for business use.
• Comprehensive medical insurance coverage.
• Annual air ticket.
• Career development and progression opportunities.
• Professional, collaborative, and supportive work environment.

Workplace

• The work location is in person in Dubai, United Arab Emirates.