Sales Engineer

Be a part of something bigger...

Radar Healthcare is dedicated to improving patient safety by bringing together the expertise of healthcare professionals and the power of intuitive software. Our innovative platform has been developed in partnership with industry experts to ensure organisations always meet regulatory standards – making it easier than ever for healthcare providers to deliver top-quality care to their patients.

We’re on a mission to become a world-leading health-tech pioneer, and we know that we can only achieve this with the help of talented individuals like you. If you’re passionate about improving healthcare outcomes and want to work in a team of like-minded individuals, we invite you to join us on our journey.

So if you’re up for an exciting challenge and want to be part of a team that’s making a real impact, we’d love to hear from you!

At Radar Healthcare, we are all proud of our values-led, open, supportive and inclusive culture. It's just as important that anyone joining our friendly team share the same values as us, to ensure we're all on the same page from day one, so we're looking for people who feel aligned to the following:

🤝🏽 Customer focused with a partnership approach

📖 Open, honest and transparent

🧠 Innovative

🫶🏼 Ethical, trustworthy and caring

At Radar Healthcare, we understand and celebrate the fact that our people are our best assets! We are proud to showcase our diverse and passionate talent that encapsulates our vision, purpose and values in our shared mission of innovation in healthcare. We’re an ambitious but caring team, and so supporting our colleagues and partners is always a top priority. Not to mention, we’re not all work and no play – we love getting together to celebrate our achievements together in various settings, whether it be our winter and summer socials, our people-led full company days, team get togethers or simply just interacting and supporting one another over coffee breaks either remotely or in person at our amazing Leeds office.

"We're also super proud to be Great Place to Work-Certified, based on outstanding feedback directly from our team earlier this year, with 91% of the team agreeing that they "would strongly endorse my company to friends and family as a great place to work" Not to mention Radar Healthcare has been named one of the UK’s Top 100 Companies to Work For 2025, one of the Top 20 Tech Companies to Work For, and has received a Two Star Accreditation from Best Companies, recognising ‘Outstanding’ levels of workplace engagement."" 🫶🏼

The Opportunity

As we continue to grow across the UK and US markets, we're looking for an experienced Sales Engineer to join our commercial team.

This is an exciting opportunity for someone who loves engaging with customers, demonstrating software solutions and translating complex challenges into meaningful outcomes. You'll be the product expert within our Sales team, helping prospective customers understand the value of Radar Healthcare through compelling demonstrations, consultative discussions and expert product guidance.

As our Sales Engineer, you'll work closely with Sales Leads throughout the sales cycle, partnering with prospective customers and showcasing how Radar Healthcare can help solve their challenges.

Lead engaging, outcome-focused product demonstrations for prospective customers across the UK and US markets.

Tailor demonstrations to the customer’s priorities, buying criteria, workflows, challenges and desired outcomes.

Support discovery, qualification, sales meetings, workshops and solution discussions throughout the sales cycle.

Clearly communicate product value, differentiation, functionality and use cases to technical, clinical, operational and executive audiences.

Partner with Sales Leads to define the sales objective, demonstration strategy, stakeholder needs, risks and agreed next steps for each opportunity.

Develop and maintain expert knowledge of the Radar Healthcare platform, product portfolio, value proposition and key customer use cases.

Maintain a strong understanding of product functionality, approved roadmap developments, integrations, configuration options and solution dependencies.

Manage high-quality demonstration environments, sales scenarios and supporting data that reflect priority markets and buyer needs.

Provide accurate and timely responses to product, technical and solution questions raised during live opportunities.

Keep up to date with healthcare market developments, competitor positioning and customer expectations, using insight to strengthen sales messaging and differentiation.

Work alongside Sales Leads to understand customer requirements and recommend the most appropriate solution approach.

Help qualify opportunities and identify requirements, dependencies and potential solution gaps.

Contribute to proposals, tenders, presentations and customer responses.

Provide product insight during commercial discussions while ensuring commitments align with current product capability and roadmap plans.

Work alongside Sales Leads to qualify customer requirements, buying drivers and success criteria, and identify the most relevant solution approach.

Assess product fit, technical requirements, dependencies, risks and potential solution gaps early in the sales cycle.

Contribute solution expertise and persuasive, customer-specific content to proposals, tenders, presentations and written responses.

Support commercial discussions with clear solution input, ensuring proposed commitments remain aligned with current product capability and the approved roadmap.

Build credibility and trusted-adviser relationships with clinical, quality, governance, operational, technical, procurement and executive stakeholders.

Facilitate consultative conversations that uncover customer challenges, decision criteria, priorities and intended outcomes.

Adapt sales messaging, discovery and demonstrations to suit UK and US healthcare contexts, stakeholder expectations and stages of the buying journey.

Represent Radar Healthcare at prospect meetings, webinars, conferences and industry events where sales engineering expertise is required.

Capture prospect feedback, competitive insight and recurring requirements, sharing them with Sales, Product and relevant internal teams.

Support the onboarding and ongoing product, solution and demonstration capability of sales colleagues across the UK and US.

Create and maintain demo scripts, discovery guides, FAQs, objection-handling content, competitive messaging and other sales enablement resources.

Strong previous experience working in a Sales Engineer, Pre-Sales Consultant or similar role within a comparable sales environment.

Strong experience delivering software of SaaS product demonstrations to a range of stakeholder audiences.

Ability to understand customer needs and translate them into relevant solution capabilities and business outcomes.

Experience supporting complex, multi-stakeholder sales opportunities and working as part of a sales team.

Strong presentation, facilitation, and written communication skills.

Ability to work flexibly across UK and US sales activity, including occasional travel and meetings across different time zones.

Experience within HealthTech, healthcare software or a SaaS environment.

Knowledge of NHS, private healthcare, social care or US healthcare markets.

Clinical background or previous experience working in a clinical healthcare setting.

Understanding of quality, risk, compliance, patient safety or clinical governance processes.

Experience contributing to bids, tenders, proposals or formal customer evaluations.

Whilst we value professional experiences and qualifications, we’re committed to maintaining a culture of growth and development here at Radar Healthcare. We take into account each candidates demonstrable skillset, drive and ethos so even if you don’t feel 100% qualified for the role – we welcome you to connect with us. We’d love to hear from passionate candidates from all backgrounds that align themselves with our company values and are excited to make a difference in healthcare!

What we offer in return...

💜 Values-led culture - we’re extremely proud of our culture. Learn more about what makes it special here

🏢 Flexible working – We believe in empowering our team to work in a way that suits them best. Whether you’re an early bird or prefer working from home most of the time, we trust you to get the job done around our core hours. We have a base expectation of 1 day per month in the office but outside of this, although we have a fantastic office in the heart of Leeds (complete with a rooftop bar for the summer months), the choice is yours!

🏝️ 25 days holiday (+ Bank holidays) continually increasing with service, plus the option to buy up to a week to suit whatever exotic adventures or big life events you have planned for the year ahead

🎂 Birthdays off and a surprise through the letterbox - we love to make a song and dance about every year around the sun!

🤝🏽 Charity leave – giving back is important to us, so we empower all our team members to support charity every year on company time

🧠 Mental healthcare - Face to face counselling support, an app, and an Employee Assistance Program and many colleagues trained in mental health first aid

👩🏾⚕️ Healthcare - Cover with Medicash, you get money back when you spend on health appointments e.g. physio, dental, optician, prescriptions, private GP + more

💛 Life cover – a pay-out of 3x your salary to support your beneficiaries if the worst happened

💐 Compassionate leave of up to 5 days time off if you lose a loved one

🤕 Paid sick leave - Enhanced sick pay after 6 months (increasing with service)

🍼 Enhanced family leave - Primary caregivers (maternity/adoption); 16 weeks full pay, 10 weeks half pay & secondary caregivers (paternity); 2 weeks full pay and another 2 weeks full pay to take in your new arrivals first year of life (once you have been with us for 1 year)