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Sales Engineer

Dots & Forms Home Renovation and Maintenance
Dubai, UAE
Full Time
Mid
Onsite
2 weeks ago
Sales EngineeringCustomer ServiceTechnical SupportSolution DesignCRMCommunication
Free

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Sales EngineeringCustomer ServiceTechnical Support
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Company Description

  • Dots & Forms Home Renovation and Maintenance is a Dubai based specialist in precision home maintenance and light renovations, offering transparent, fixed pricing published online.
  • The company focuses on engineering grade diagnostics, documented before and after reporting, and written guarantees on every job.
  • Its services range from AC optimization and preventive maintenance programs to bathroom renovations, kitchen transformations, repainting, and complete landlord turnover packages.
  • Dots & Forms emphasizes digital booking, real time tracking, and instant invoicing, making it a trusted partner for landlords, property managers, and developers.

Role Description

  • This is a full time, on site Sales Engineer role based in Dubai, United Arab Emirates.
  • The Sales Engineer will act as the technical and commercial bridge between clients and internal teams, translating property needs into precise maintenance and renovation solutions.
  • Day to day responsibilities include qualifying inbound and outbound leads, conducting on site assessments, preparing detailed quotations based on standardized pricing, and presenting tailored proposals to homeowners, landlords, and property professionals.
  • The role involves providing technical clarification on services, materials, and methods, coordinating with operations teams to ensure accurate scope definition, and following up to close opportunities while maintaining strong long term client relationships.
  • The Sales Engineer will also document site findings, maintain an accurate sales pipeline in the CRM, and provide feedback to management on market trends, pricing, and service opportunities.

Qualifications

  • Strong Sales Engineering skills with the ability to translate technical site conditions into clear, value driven proposals.
  • Proficiency in Sales and Customer Service, including lead qualification, relationship building, and managing a consultative sales cycle.
  • Excellent Communication skills for explaining technical concepts in accessible language, conducting client meetings, and preparing written reports.
  • Experience in Technical Support, troubleshooting, and solution design for maintenance or renovation projects is highly beneficial.
  • Background in engineering, construction, Architecture, Civil Engineering, MEP, or a related technical field; a relevant diploma or degree is preferred.
  • Comfort working on site across various Dubai communities, with a valid UAE driving license strongly preferred.
  • Proficiency with basic digital tools (CRM systems, email, spreadsheets, and mobile apps) to manage quotations, documentation, and scheduling.
  • Demonstrated ability to work independently, prioritize multiple opportunities, and collaborate effectively with operations and project teams.
  • Fluency in English required; additional language skills commonly used in the UAE are an advantage.

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