Sales Director (UAEN)

Overview

Strategic Sales & Commercial Leadership

• Develop, implement, and lead end-to-end sales strategies for freight, logistics, and sector portfolios across both B2B and B2C customer segments
• Set and execute annual and quarterly commercial targets with full accountability for revenue, market share, and profitability
• Lead strategic pricing, proposal development, and contract negotiations with major enterprise and government clients
• Build and manage a strong pipeline of new business while expanding relationships with high-value existing accounts

Customer & Market Engagement

• Act as the principal commercial representative in customer engagements, delivering solution-based approaches for freight forwarding, logistics contracts, warehousing, and cross-border shipping services
• Lead market analysis, competitor research, and commercial intelligence to support go-to-market strategies
• Represent the organization at industry forums, exhibitions, trade shows, and senior stakeholder meetings

Sales Execution & Operations

• Lead and manage direct sales teams and channel partners to ensure high performance against KPIs and delivery of customer commitments
• Collaborate closely with operations, customer service, pricing, CRM, and digital teams to ensure seamless execution from lead generation through service delivery
• Oversee CRM governance, pipeline reporting, forecasting accuracy, and sales performance dashboards

B2b & B2c Sales Coverage

• Drive B2B commercial growth with large corporates, government entities, 3PL/4PL providers, manufacturers, and strategic accounts across priority sectors
• Lead B2C engagement strategies where applicable (e-commerce logistics, consumer freight solutions, large customer segments)
• Develop customer segmentation, retention, and expansion strategies to maximize lifetime customer value

Essential Competencies & Skills

• Industry & Commercial Acumen: Strong knowledge of freight forwarding, logistics services (air/sea/land), supply chain solutions, and UAE market dynamics
• Sales Leadership & Strategy: Proven ability to lead teams, drive performance, and deliver sustained commercial growth
• Stakeholder Management: Ability to engage credibly with C-suite executives, government officials, and strategic partners
• Analytical & Market Insight: Strong capability to interpret market trends, competitor behavior, and customer data
• Communication & Negotiation: Excellent presentation, influencing, and negotiation skills

Experience & Qualifications

• Bachelor’s degree in Business, Marketing, Supply Chain, Logistics, or a related discipline (MBA or professional certifications preferred)
• Minimum 10+ years of progressive sales experience, with at least 5 years in senior sales leadership roles within freight forwarding, logistics, or related industries
• Demonstrated success across B2B enterprise sales and B2C market engagement, including government and multinational accounts
• Sector exposure to logistics providers, ports, freight operators, pharma, oil & gas, materials, and F&B ecosystems
• Proven track record of exceeding sales targets, closing large contracts, and driving growth in competitive markets