Sales Development Representative (SDR) Manager

• Lead and mentor the SDR team, ensuring consistent performance and professional development.

• Provide real-time coaching on prospecting techniques, objection handling, and messaging.

• Manage existing accounts in opportunity stage or higher, ensuring continued development and growth.

• Independently generate new leads as time permits, contributing to the overall pipeline.

• Develop and deliver onboarding and ongoing training programs for new and existing SDRs.

• Work side by side with SDRs, making calls, sending emails, and refining outreach strategies.

• Monitor SDR activity in Salesforce and other sales engagement tools, ensuring quality and efficiency.

• Conduct daily call reviews and feedback sessions, reinforcing best practices.

• Ensure the team meets or exceeds weekly, monthly, and quarterly pipeline and meeting targets.

• Conduct one-on-one coaching sessions to improve individual performance.

• Identify high-potential SDRs and support their transition to Sales Executive or other internal opportunities.

• Partner with the VP of Sales to set team goals and optimize outbound strategies.

• Manage team KPIs, including call volume, meetings booked, and conversion rates.

• Create, document, and update SDR processes, outreach templates, and workflows.

• Work closely with Marketing to refine messaging and ensure alignment with lead generation efforts.

• Provide feedback on lead quality, target accounts, and prospecting strategies.

• Leverage tools like Salesforce, ZoomInfo, and LinkedIn Sales Navigator to enhance outreach efforts.

• Other duties as assigned

• Strong leadership skills with the ability to motivate and coach team members

• Excellent verbal and written communication skills, with experience making high-volume calls.

• Ability to analyze performance metrics and make data-driven improvements.

• Comfortable working five days a week in the office, fostering a high-energy sales culture.

• Experience with Salesforce, Outreach.io , ZoomInfo, and other sales engagement tools is a plus

• Ability to travel on occasion

• Bachelor’s Degree or equivalent experience

• Previous experience as an SDR with a proven track record of booking meetings and exceeding quotas

• Experience managing and developing high-performing SDR teams preferred