Sales Development Representative – AI and Knowledge

eGain is a leading provider of AI-powered knowledge and customer experience solutions. Fortune 500 clients and government agencies trust the eGain AI Knowledge Hub to optimise customer experience and reduce cost of service. eGain was recently named a Leader in Gartner’s inaugural Magic Quadrant for Knowledge Management Systems for Customer Service.

We’re diverse, optimistic, and tenacious. We take pride in what we do and hold ourselves to a high standard. If you want to work at the intersection of AI and customer engagement, let’s talk.

We’re looking for ambitious, tech-savvy graduates and early-career professionals who want to build a career at the intersection of AI and enterprise sales. This isn’t just another sales role. You’ll become an expert in enterprise knowledge management while developing sales skills that will define your career.

Master eGain’s AI knowledge management platform and become a trusted advisor on how it transforms enterprise operations

Identify and engage enterprise prospects through strategic outreach

Qualify leads and set up meetings for senior Account Executives

Represent eGain at industry conferences, engaging directly with prospects

Collaborate with technical teams to understand customer challenges and position solutions

Learn enterprise SaaS sales methodology from experienced mentors

Build a pipeline that directly impacts company growth

Recent graduate or 1-2 years of professional experience